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What users are saying
1. Avoid this app as its a scam! Report to Google and Instagram as well.DO NOT DOWNLOAD: Be very careful! This app doesn't not give you any accurate data and I had my account be flagged and shut down for unusual activity as soon as I logged in.
2. Please, report this app, and do not use it!I just downloaded the app and it worked, I got to see who unfollowed me but then it logged me out of my instagram buisness account and I had a total mental breakdown because I could not log in for the life of me.
3. I say again, you cant do anything without premium and data is not accurateAccadenty brought a years worth of premium, tried to get it back and the contact button doesn't work.
4. I figured it out but it was complicated and terrifying, please fix that, we should not be logged out of our actual instagramI have been subscribing a month and I am trying to contact them to cancel, stop renewing, but i cant contacting them.
5. Hours after I log in, this app triggers Instagram to restrict my account and force a password change, due to Reportly being interpreted as a phishing app.
6. How do I contact them to cancel the renewal?Doesnt do what it says and whatever it does is full premium.
7. I want my money backDon't do it!!! This app is inaccurate and the contact tab is inactive so you can't report issues.
8. There was a button saying "Login with Instagram" When I clicked it, it literally wanted my password.
9. At first, I checked the reviews and I saw that people lost their accounts because of this app! I downloaded to see if it's true.
10. Going through retrieval process now...hopefully I can get it back...DO NOT SUBSCRIBE (update...account was disabled and never retrievable)Please, do not download or use this app.
11. THE only thing it's good for is the who doesn't follow you back which you need to pay for and then it does not refresh or anything else.
Steps to Troubleshoot & Fix Reportly Followers Tracker Issues
1. Fix Reportly Followers Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Reportly Followers Tracker: Restarting the app will resolve most errors.
- Update the Reportly Followers Tracker App. Here is how:
- On Android goto PlayStore » Search for "Reportly Followers Tracker" » Open Reportly Followers Tracker » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Reportly Followers Tracker » click "UPDATE".
- Clear Reportly Followers Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Reportly Followers Tracker servers.
- On Android, goto Settings » Apps » Select "Reportly Followers Tracker" » click Storage » click "Clear Cache".
- Check Reportly Followers Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Reportly Followers Tracker might not work.
- Uninstall and reinstall Reportly Followers Tracker. If nothing else has worked, completely uninstall Reportly Followers Tracker then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Reportly Followers Tracker not working
2. Fix Reportly Followers Tracker Server issues & Internet Connection
- Check network connection: An unstable Internet will make Reportly Followers Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Reportly Followers Tracker not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Reportly Followers Tracker may not be able to connect to the Internet when running in the background.
Reported Issues
I would like to cancel my personal account. How can I do that?
I want to cancel my personal account. I received the complaint text. To which email should I send this text?
Hello, I want to cancel my personal account. How can I do that?
Hi, I want a refund for my payment and unsubscribe. Please help me, the app doesn't work.
I would to like to cancel my subscription. I would like to stop getting billed please. Thank you. October 18 2022. Edlynne
Möchte mein Geld zurück von Reportly weil es nicht funktioniert und zwar sofort !!!! Ich hab 11 Euro gezahlt !!!!! Wollte es mal ausprobieren aber die app ist totaler Müll!!
Hi, I paid today and I can not see who's visiting my profile so I'd like ike to cancel and get my money back, I paid for 12 months.
Boa tarde, Eu instalei a vossa App e fiz o pagamento através da PayPal, para obter assinatura Premium, durante um mês. No entanto, não consigo ver que vê o meu perfil e está a dar erro. Seguem em anexo as imagens comprovativas. Aguardo retorno com urgência, caso contrário terei de cancelar a inscrição. Os melhores cumprimentos, Melissa Caseiro
Hey, I bought a subscription for a month through my Instagram ryleycrawford_ it worked for an hour but now won't work or let me see who's viewing my account. I was charged! If I could have it work, or get a refund please!
I pay for 3 months to use the app and it works only for one day and the app inform that I do not have the premium signature, but i just pay for it.
I have pay reportly and don't work...i can not see the profiles ho visit me.
It's the third time i write you and nobody asweer me, no body of you care about solve my problem. My IG account is "road.addiction", i did the reportly app subscription for 3 months but it doesn't work. It worked just for some minutes, after IG asked me to change the password it haven't worked up now. Please solve the problem o give me full refund. Francesco
Hi, it's the second time i write you to complain about a issiue of my reportly app. It doesn't work. So i m asking for the full refund o fix the problem. Account name: Road. Addiction
Hi. I just paid the 3 months subscruption, i did login and everything was ok, but after that istagram asked me to chance the password, and since that moment when i get in the reportly app don't show me the subscriber content, it is like before doing the subscription. Please solve the problem. Thanks Francesco
I paid 10£ because because i was very curious to see what a monthly premium would look like, but unfortunately not even paying it for a month i have all the functionalities of the app, therefore i would like to cancel and be refunded by the app Thanks you
Hello I subscribed for 1 month. I have been debited the amount. Now it asks me to re-subscribe and pay again.
I have downloaded the app and paid 45.99 for 3 months and it is not letting me view anything! Is instructing me I have not paid and to pay again. Please can you fix this asap or refund me???
Solicito el reembolso por una suscripción o compra que no realicé, alguien desconocido pudo haber usado mis datos, por lo tanto exijo que se haga reembolso del dinero a mi cuenta.
Ho attivato un abbonamento premium di un mese e l ho anche pagato. Ma dopo nemmeno due minuti non posso vedere più nulla. Risolvete il problema o sporgerò denincoy
bonjour j'ai payer 11euro pour 1mois premium 1heures après on me dit que je suis plus en premium hors que le prélèvement à bien été débité sur mon compte je souhaite être remboursé merci
Tenho o aplicativo reportly mas a 5 dias ele não funciona e estou pagando ou resolvem meu problema ou me reembolsam o dinheiro No aguardo de uma solução Meu e-mail que uso no Instagram é ferjess_26@redacted
Hi, I paid for the yearly subscription fee yesterday to use Reportly, but it hasn't given me access to see anything or data. Even the followers aren't correct. Can you please assist. Thank you
Hi! I'm Ana and O would like to ask for a refund for my purchase. My six-year-old brother bought It by mistake. Best, Ana Flávia
I have a premium subscription with reportly but when I go kn thr app it doesn't recognise that and I am unable to see any of the people who have viewed my Instagram profile ect.
I've chosen for the annual payment, then why your app says that I'm not premium yet
Fiz uma assinatura no app Reportly For Instagram Profile, mas cancelei logo em seguida (no mesmo dia). Porém ainda está cobrando na minha fatura e eu quero o estorno imediatamente, mas não consigo entrar em contato com eles. Me ajudem a cancelar esta assinatura urgente!
Aplicativo não funciona, cancelei a assinatura no dia seguinte da aquisição e recebi cobrança este mês. Gostaria de receber o estorno do valor pois no próprio aplicativo consta que não sou assinante, constatando que não é devido o valor cobrado uma vez que a assinatura foi anual.
I signed up a subscription on January 30, 2021, the transaction is showing on my credit card. However, app is showing be old information and asking to pay for subscription again to view updated information. I want to cancel my subscription and get a refund. Let me know how to move forward. Thanks
