Contact 12OnYourSide Customer Service

Why should I report an Issue with 12OnYourSide?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Raycom Media, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. WWBT News delivers the latest news, sports, and video directly to your mobile device.

2. Stay connected no matter where you go with comprehensive coverage for Richmond and Central Virginia.

3. When news and weather breaks the WWBT news app is your “all access pass” to the latest stories.

1. My main complaint is that the text size is fixed to micro , even though there is a setting to adjust.The app is great until it comes to watching live news then you have to watch in a little tiny window that tje ads and disclaimer take up most of the viewing space...if there were a full screen option where you could actually see the whole picture would be a great addition however for the year that i have had this app no such luck...should that ever get fixed id rate the app a 5 star but until then its okI received alerts but the app closes once I try to access it.

2. Today the app opens but the news articles won't open, I cleared the cache, forced stop, had to uninstall the app and install the app again, new app has become frustratingThe update contains less content and more ads.

3. Once in the app half the time when I click on an article and start reading, the article goes white and everything disappears.

4. When reading a news article the page goes white-blank.

5. Not one positive review in 2021 yet and developer can't fix it!!!!! Why do we write reviews here if you're not reading how incredibly frustrating your app is and sending out a fix.

6. Why change what was already fine?? I'm giving this a (small) grace period but if it doesn't get better.... deleting this app and installing another news app.

7. The last update is horrible! I see more ads than news and everything seems so jumbled together it's hard to tell what's what.

8. Can`t swipe through articles, need to go back to main page every time.

9. Nothing was wrong with the old version.Here's a review before I delete the useless app from taking up space on my phone.

10. Page turns blank white while reading a story.

11. I can open an article and then the screen goes blank.

1. Fix 12OnYourSide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 12OnYourSide: Restarting the app will resolve most errors.
2. Update the 12OnYourSide App. Here is how:
   1. On Android goto PlayStore » Search for "12OnYourSide" » Open 12OnYourSide » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 12OnYourSide » click "UPDATE".
3. Clear 12OnYourSide app cache: Clearing cached data will force your app to retrieve the latest data directly from 12OnYourSide servers.
   1. On Android, goto Settings » Apps » Select "12OnYourSide" » click Storage » click "Clear Cache".
4. Check 12OnYourSide app permissions. If any of these permissions required to use your device's features are disenabled, 12OnYourSide might not work.
5. Uninstall and reinstall 12OnYourSide. If nothing else has worked, completely uninstall 12OnYourSide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 12OnYourSide not working

2. Fix 12OnYourSide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 12OnYourSide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 12OnYourSide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 12OnYourSide may not be able to connect to the Internet when running in the background.