Contact Wiki Customer Service

Why should I report an Issue with Wiki for FF Exvius?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of random404s to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Still stuck on loading screen.

2. ( when opening the app) I could not even use the app.

1. Fix Wiki Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wiki: Restarting the app will resolve most errors.
2. Update the Wiki App. Here is how:
   1. On Android goto PlayStore » Search for "Wiki" » Open Wiki for FF Exvius » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wiki » click "UPDATE".
3. Clear Wiki for FF Exvius app cache: Clearing cached data will force your app to retrieve the latest data directly from Wiki servers.
   1. On Android, goto Settings » Apps » Select "Wiki for FF Exvius" » click Storage » click "Clear Cache".
4. Check Wiki app permissions. If any of these permissions required to use your device's features are disenabled, Wiki might not work.
5. Uninstall and reinstall Wiki. If nothing else has worked, completely uninstall Wiki then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wiki not working

2. Fix Wiki Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wiki be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wiki not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wiki may not be able to connect to the Internet when running in the background.