Published by gnosygnu

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Why should I report an Issue with XOWA - Wikipedia Offline?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of gnosygnu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

XOWA Customer Insights

1. Also definitely needs a "download in background, with screen off" option.This is hot garbage!!! It's f***ing frustrating! When I opened the app and it's says that the app is terminated! Oh god darn it! Please update it and fix this bug! Or I will kill the entire app!!!Samsung galaxy note 20 ultra app STILL not functioning... It worked but quit working ages ago and developers have done NFA.Works well but can we have an option to download to the cloud of our choice like dropbox?Crashes on launch.

2. Seems to have issues on both the Android and windows 64 versions, at the verification stage of any English wiki, but overall very nice, an old Linux 64 version worked on an old computer I have.

3. Cannot use.Crashes on launch.

4. Android 11.

Steps to Troubleshoot & Fix XOWA Issues

1. Fix XOWA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart XOWA: Restarting the app will resolve most errors.
  2. Update the XOWA App. Here is how:
    1. On Android goto PlayStore » Search for "XOWA" » Open XOWA - Wikipedia Offline » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for XOWA » click "UPDATE".
  3. Clear XOWA - Wikipedia Offline app cache: Clearing cached data will force your app to retrieve the latest data directly from XOWA servers.
    1. On Android, goto Settings » Apps » Select "XOWA - Wikipedia Offline" » click Storage » click "Clear Cache".
  4. Check XOWA app permissions. If any of these permissions required to use your device's features are disenabled, XOWA might not work.
  5. Uninstall and reinstall XOWA. If nothing else has worked, completely uninstall XOWA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing XOWA not working


2. Fix XOWA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make XOWA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to XOWA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, XOWA may not be able to connect to the Internet when running in the background.

Reported Issues