Contact OkCupid Dating Customer Service

Why should I report an Issue with OkCupid Dating: Date Singles?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of okcupid.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You have to pay to set the range that you want to find people in, that should be a free feature, if you pay for platinum(a level higher than the base payment) you can see who likes you...of 39 "likes" I had , 31 of them were from entirely different countries, and of those 39, literally one person was in the mileage range that I set.

2. It does if you use it in the browser, but if you use the app it says "upgrade to A list to see all of your intros" which isn't even the name they use for their subscription anymore! I contacted support, was never given any sort of resolution, & cancelled my subscription.

3. It's also very interesting that every time my subscription runs out I suddenly have a ton of likes whereas when I'm paying I barely have any.Still won't load past 20 of my "You Liked", and is only partially showing "Matches".

4. I can't find my Matched in my messages anymore if I leave the screen before the "You Matched!" popup finishes loading (which used to be ok!!)I don't think I can recommend this app in this condition.

5. However... the free version is not user friendly, as you can only swipe 10 times per 24 hour period, and one time I only got a hand full of swipes.

6. The filters do not work, you set your preferences then the app just forgot about it as I keep getting teenagers in my search pool.... Like please stop, I'm not trying to hang out with no 18 yo.

7. In the web version at least, when you re-answer a match question, the screen then takes you back the top, forcing you to scroll all the way back down again, re-loading the questions that are too far down.

8. Also I'm not a fan of not being able to hide myself from international profiles, at this point I believe you are unable to change this because it fluffs the match count.

9. Can no longer see the intros I wrote to people I haven't matched with yet (I think it used to be in the "You Liked" section or my Messages).

10. I'm not paying for Primium but in reading reviews that doesn't seem to matter.This seems like the most outright deceptive and exploitive of all the dating apps.

11. You also can't skip questions that you had previously answered.OkCupid gives the user a lot of freedom to express themselves which makes introductions easier.

1. Fix OkCupid Dating Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OkCupid Dating: Restarting the app will resolve most errors.
2. Update the OkCupid Dating App. Here is how:
   1. On Android goto PlayStore » Search for "OkCupid Dating" » Open OkCupid Dating: Date Singles » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OkCupid Dating » click "UPDATE".
3. Clear OkCupid Dating: Date Singles app cache: Clearing cached data will force your app to retrieve the latest data directly from OkCupid Dating servers.
   1. On Android, goto Settings » Apps » Select "OkCupid Dating: Date Singles" » click Storage » click "Clear Cache".
4. Check OkCupid Dating app permissions. If any of these permissions required to use your device's features are disenabled, OkCupid Dating might not work.
5. Uninstall and reinstall OkCupid Dating. If nothing else has worked, completely uninstall OkCupid Dating then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OkCupid Dating not working

2. Fix OkCupid Dating Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OkCupid Dating be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OkCupid Dating not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OkCupid Dating may not be able to connect to the Internet when running in the background.