Published by Radio France on Dec 18, 2024

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Why chat with our AI Radio France Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Large number of radio stations, podcasts and cultureBest Radio Program ever! And a great tool to brush up on my french skills too❣️i love the radio France app lots of good shows and lots of podcast to listen tooalways great, music we don't hear anywhere else...Scott in Lewes, Delaware USAGreat choice of stations, I particularly like FIP for musicBy far the best and most varied online radio station I have found.Too unreliable.

2. Please fix itI like the apps and the content...But it has glitch, doesn't remember where I paused an episode and very often restart from the begining...Kinda annoying but I think it will be solvedGreat music, good app, works well even in low signal areas.Love it.

3. Two big issues: 1) It just stops playing randomly every half an hour and I can't even restart it from the notification tray, I have to go into the app to press stop and then play again.

4. 2) It never ever shows the correct song playing in the tray.

5. I'm not even French, but have been listening exclusively to Fip for a decade now because they have the best music.

6. It just shows the first one that was played and then just never updates.

7. This app where Fip migrated is awful.

8. It's nice when it works, but doesn't always load and sometimes freezes and buffers mid-podcast.

Steps to Troubleshoot & Fix Radio France Issues

1. Fix Radio France Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Radio France: Restarting the app will resolve most errors.
  2. Update the Radio France App. Here is how:
    1. On Android goto PlayStore » Search for "Radio France" » Open Radio France : radios, podcast » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio France » click "UPDATE".
  3. Clear Radio France : radios, podcast app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio France servers.
    1. On Android, goto Settings » Apps » Select "Radio France : radios, podcast" » click Storage » click "Clear Cache".
  4. Check Radio France app permissions. If any of these permissions required to use your device's features are disenabled, Radio France might not work.
  5. Uninstall and reinstall Radio France. If nothing else has worked, completely uninstall Radio France then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Radio France not working


2. Fix Radio France Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Radio France be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Radio France not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Radio France may not be able to connect to the Internet when running in the background.

Reported Issues

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