Contact Radio-Canada Info Customer Service

Why should I report an Issue with Radio-Canada Info?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Radio-Canada to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I realize this app is for French speakers, but you should nevertheless display a link to the English version app, especially since it is not at all clear until you open the Radio-Canada app that it is the French version.bugs with the translation, it is difficult to select the text sometimes.

2. Keep up the good work.awesome app, fresh and goood NewsWhy the heck does this app not offer a link to an English version????!!!!!!! Updated review in response to the developers feedback: Yes.

3. Why Canada's radio app should be just in French? Canada is a bilingual country, so give the option to the user to select their preferred language.

4. But I cannot select another word in the same paragraph unless I leave the article and come back to it.

5. However, I could select 1 word or sentence in the next paragraph, and so on.

6. J`aime bien Radio-Canada, je vais continuer avec mon inscription.It's really sad that you won't allow me to add other devices to my active account of this app.

7. I can select a word or sentence only once per paragraph.

8. Please think of people not looking at the app on 20in screenThe latest update doesn't seem to work through a VPN.

9. So if I want to look up the meaning of a weird in a paragraph I can do it once.

10. This makes learning French really difficult.

11. This is ridiculous since these are pretty much mandatory if you want a bit of safety online.Yeah, I will only talk about the notifications.

1. Fix Radio-Canada Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio-Canada Info: Restarting the app will resolve most errors.
2. Update the Radio-Canada Info App. Here is how:
   1. On Android goto PlayStore » Search for "Radio-Canada Info" » Open Radio-Canada Info » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio-Canada Info » click "UPDATE".
3. Clear Radio-Canada Info app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio-Canada Info servers.
   1. On Android, goto Settings » Apps » Select "Radio-Canada Info" » click Storage » click "Clear Cache".
4. Check Radio-Canada Info app permissions. If any of these permissions required to use your device's features are disenabled, Radio-Canada Info might not work.
5. Uninstall and reinstall Radio-Canada Info. If nothing else has worked, completely uninstall Radio-Canada Info then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio-Canada Info not working

2. Fix Radio-Canada Info Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio-Canada Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio-Canada Info not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio-Canada Info may not be able to connect to the Internet when running in the background.