Contact QVC Customer Service

Why should I report an Issue with QVC Mobile Shopping (US)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of QVC, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you are signed in once, your sign-in credentials will be carried over to other screens within the app. • Items in your cart are now accessible across all QVC platforms (iOS, Android, and QVC. com). • For “Do Not Sell My Personal Information” rights under California law please refer to the Right to Opt-Out of Sales section of the QVC Privacy Policy. • Watch our full 16:9 HD live stream and purchase the current Item On Air. • See customer ratings & reviews on our product detail pages and product listings.

2. * The minimum version supported by QVC is v5. x and above for optimal usage. • Predictive Search recognizes popular brands and keywords to help you get to your favorites faster. • Template-Driven Pages offer a sort and refine feature so users can filter results. • Pinch & zoom on the product detail page to get a closer look at details. • Voice Search—just tap on the microphone in the search bar and say the keyword or item number you’re looking for.

3. Plus on our enhanced product detail pages, view product images, information, sizing, color swatches, availability, and delivery date estimates. • Find exactly what you're looking for with our full-search capability—search over 50,000 items by category, item number, product description, brand, phrase, or word.

4. If you're not satisfied for any reason, our return policy allows you to send back the merchandise within 30 days of the date you received the package for an exchange or a refund of the purchase price, minus the full shipping & handling and Q Return Label fees.

5. Find our Today's Special Value® offer, One Day Only Price™ offers, and current Item On Air, plus Items Recently On Air and featured promotions. • Share items via Facebook or Twitter.

6. You can even speak to launch Live TV, Program Guide, Item On Air, Items Recently On Air, and My Account. • Persistent Login—added based on customer feedback!

7. Email an item to your friend or to yourself as a reminder to view later. • Speed Buy® to purchase items quickly and confidently!

8. QVC will refund any paid S&H fees and Q Return Label fees if an item is defective or we were in error.

9. Watching QVC's video stream may significantly increase the data usage amount of your mobile device and may incur additional fees.

10. Purchases from QVC and the use of QVC services are subject to our General Terms and Conditions of Use and our Privacy Policy, which can be found at the bottom of the QVC. com homepage.

11. Our app can save your email address for faster future purchases. • Get unlimited access to over 500 recipes from David Venable, host of QVC’s most-popular show, In the Kitchen with David®.

1. Easy pay is always automatically selected also- I always prefer to pay the full amount at once and it would be a nice feature if the app would remember that preference.It needs an update! Very very very slow progress between logging in and trying to check your account( payments/orders, etc).

2. Shipping address is easy to find, as it has its own heading, but billing address is hidden in "Account Settings." I had my title set to "Mr." but it later addressed me as "Ms." when I entered my order.

3. For security, I appreciate having to re-enter my password during checkout when actually making a purchase, but I'd like to be able to view my saved items, etc.

4. Please give us the option to stay signed in, while requiring password confirmation for finalizing purchases & making changes to profile, auto-delivery, etc.I've been using this app for years with no issues.

5. Also, if you click on an item from your list, I wish it would take you to the actual listing for the item so you can see the details!! I can't seem to submit reviews through the app, everytime I try, it says an error has occurred.

6. Everything is clearly labeled and easy to find what you're looking for... Honestly, I do all my shopping with my phone now, because of the app... Try this if you love QVC like we do! You won't be disappointed! 🤗Very clunky to navigate.

7. To navigate the account screen, you have to go back to the homepage to get to different account preferences, instead of just having a back button.I can't shop from this app.

8. It constantly asks me to sign in and then tells me, "Oops, an error has occurred!" I've tried changing my password, but it won't allow me because of the error that occurs.

9. I was VERY frustrated... Well, they've fixed their bugs and it works just fine now! Very easy to navigate through.

10. I would also like to see a biometric sign in option added for Android.Saved information makes checkout super fast.

11. I had to update my billing and shipping addresses, but it has those in two completely different sections.

1. Fix QVC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart QVC: Restarting the app will resolve most errors.
2. Update the QVC App. Here is how:
   1. On Android goto PlayStore » Search for "QVC" » Open QVC Mobile Shopping (US) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QVC » click "UPDATE".
3. Clear QVC Mobile Shopping (US) app cache: Clearing cached data will force your app to retrieve the latest data directly from QVC servers.
   1. On Android, goto Settings » Apps » Select "QVC Mobile Shopping (US)" » click Storage » click "Clear Cache".
4. Check QVC app permissions. If any of these permissions required to use your device's features are disenabled, QVC might not work.
5. Uninstall and reinstall QVC. If nothing else has worked, completely uninstall QVC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing QVC not working

2. Fix QVC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make QVC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to QVC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, QVC may not be able to connect to the Internet when running in the background.