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1. I posted on OLX as a free ad and on Quikr as a premium paid ad, OLX gave 10 times more leads and sold the product in a couple of days.
2. She mentioned that in the current state, your ad has close to 0 visibility which is surprising as I paid for the premium package!!One of the worst app and customer service I have seen.
3. They weren't useful in the first first place because the app nags you to start a premium subscription without which you cannot contact even one interested customer.
4. Great example of ruining a once functioning app by excess monetization and forgetting about the end user experience.I subscribed to a premium package, but I do not see how that helped me.
5. - The ad does not look like it has been featured on top or getting any special attention - Even if I filter by location, i find my Ad much lower than ads posted from locations outside of my city! - I got a call from their sales dept.
6. But, when I click on any of the items in the list to open it, a random item opens up! I tried closing the app and restarting, only to find the issue persists! This is very frustrating!!What a horribly designed app.
7. Cant edit ads, cant access paid credits, desktop versus mobile shows different content, the team isnt reachable when one needs most.
8. Also the customer service pushes for premium package but there are no responses to ads even with premium package in recent times.
9. When it comes to 'serving' a customer (free or paid ad, doesn't matter), the App scoots from its responsibility.
10. Paid money fot unlimited credits, but it doesn't let me unlock the applications.
11. Customer Support takes forever to resolve issues, they will just issue the ticket number and do absolutely nothing about it.