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1. My wife's iPad Pro and her Apple iPhone 8s were able to connect via our home Wifi...HOWEVER, neither device could display the video...but we could hear the synchronized music....bummer. Seller's lame response to reviews not helpful.Would not let me connect to see the event.

2. Too bad cause we were hoping it would sync to the show we were trying to watch.Trying to use the app for 4th of July 2020 and it keeps crashing....way to goGreat cause you can sit wherever and still hear musicExcellent in League City Texas! God bless America! Happy 4th to all.Great app, works fine.

3. About half way through the show, I was finally able to connect, and then the experience was really nice! I will try to use again at the next available event.Could not connect to Sky Wonder servers.

4. Tried to watch 'Walden on Lake Conroe' 7/4/2020 fireworks, however, my Samsung Galaxy S9+ could not connect to the servers.

5. At the time of the event it says to shut off my Wifi and to use 3G...BUT I have 4G and it still wouldn't let me connect.

6. I tried using both my home WiFi (400Mbps) and my Verizon 4g network....but still couldn't connect.

7. Countdown timer was off by several minutes.Appreciated being able to download and hear the synchronized music to the fireworks.

8. Initially could not connect to servers....probably overloaded and insufficient resources allocated to the service.

9. Awesome experience!Won't connect.

10. I missed my fireworks for 2020 - thank you Sky Wonder AppTotally sucked.

11. All day it was working and I could see my event.

1. Fix Sky Wonder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sky Wonder: Restarting the app will resolve most errors.
2. Update the Sky Wonder App. Here is how:
   1. On Android goto PlayStore » Search for "Sky Wonder" » Open Sky Wonder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sky Wonder » click "UPDATE".
3. Clear Sky Wonder app cache: Clearing cached data will force your app to retrieve the latest data directly from Sky Wonder servers.
   1. On Android, goto Settings » Apps » Select "Sky Wonder" » click Storage » click "Clear Cache".
4. Check Sky Wonder app permissions. If any of these permissions required to use your device's features are disenabled, Sky Wonder might not work.
5. Uninstall and reinstall Sky Wonder. If nothing else has worked, completely uninstall Sky Wonder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sky Wonder not working

2. Fix Sky Wonder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sky Wonder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sky Wonder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sky Wonder may not be able to connect to the Internet when running in the background.