Published by Bizzabo Ltd. on Dec 12, 2023

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Why should I report an Issue with Bizzabo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bizzabo Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bizzabo

1. Bizzabo’s award-winning event app is trusted by the world’s leading brands to power immersive virtual, in-person, and hybrid events and help you get the most out of your event experience.

2. Engage with speakers, sponsors, and fellow attendees with exciting features like Q&A, polls, chat, social sharing, and more.

3. View the agenda, access sessions and locations, read up on speaker bios, and see who else is attending.

4. No matter where you are in the world, or what device you’re on, access live events from home or on the go.

5. Get real-time updates about sessions, speakers and special offers.

6. Learn more about sponsors through dedicated virtual booths.

7. Maximize opportunities with 1:1 messaging and enriched attendee profiles.

8. Book private chats for more personalized discussions.

9. Stay up to date with in-app notifications.

10. "After demoing Bizzabo I can confidently say it’s one of the best conference apps I’ve seen, and I’ve seen a few".

Bizzabo Customer Insights

1. I do not recommend this appA game changer application and platform regarding event planning, it does have everything you could think of and more.Had to use this app for a conference for work, it didn't launch at all and kept crashing, despite reinstalling it numerous times, clearing cache and data, etc.

2. On the S22 Ultra, however, as soon as you tap the icon to open the app it stops and shuts off and does not work at all.Just downloaded the app for a conference I am attending and after logging in I see a spiral icon for a few seconds like it is loading and then it just goes to a blank screen.

3. Hope you fix it before conference starts on Sunday! Trying to search the community for my event and the screen just keeps blinking and not giving any response - finding the person or just saying not found.

4. This is very disappointing especially for a business networking app, that I would like to be able to use to network.This app flat out sucks! Trying to get on a conference using all links provided and with three different devices and ever two different browsers with links and it will not load.

5. Multiple people there just like me had the same exact issue, and the people who did get into the app couldn't login, it only worked for a small portion of the people present.I cannot connect to the conference.

6. The blinking flashing is REALLY hard on the eyes.It's very flimsy when using, navigation is not intuitive, it can't be used on smaller devices (some menu items are not displayed or burrowed, for example the 'next' button).

7. Login process broken, when I click in the email received to confirm email address the app does not move to the next screen.

8. Also, though the Feedback /Support button takes me to my mailbox, it doesn't mention the recipient (support email address), hence can't even contact the Bizzabo team.

9. I went onto their website and when trying to troubleshoot my problem, they redirected me to the organizers of the conference.

10. Work on the problems that everyone is trying to inform you of.Good on Note 8 - Bad on S22 Ultra.

11. I've tried uninstalling and reinstalling, clearing cache and other devices.

Steps to Troubleshoot & Fix Bizzabo Issues

1. Fix Bizzabo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bizzabo: Restarting the app will resolve most errors.
  2. Update the Bizzabo App. Here is how:
    1. On Android goto PlayStore » Search for "Bizzabo" » Open Bizzabo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bizzabo » click "UPDATE".
  3. Clear Bizzabo app cache: Clearing cached data will force your app to retrieve the latest data directly from Bizzabo servers.
    1. On Android, goto Settings » Apps » Select "Bizzabo" » click Storage » click "Clear Cache".
  4. Check Bizzabo app permissions. If any of these permissions required to use your device's features are disenabled, Bizzabo might not work.
  5. Uninstall and reinstall Bizzabo. If nothing else has worked, completely uninstall Bizzabo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bizzabo not working


2. Fix Bizzabo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bizzabo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bizzabo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bizzabo may not be able to connect to the Internet when running in the background.

Reported Issues