Published by Pratilipi on Jul 4, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pratilipi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pratilipi Novel Customer Insights

1. Please fix it asapI have been using this app for about 6 has so many interesting novels to read...but one problem is so many novels are being locked and once a novel was loked from its 50th part which I have finished it's 115 part...and it took about 2days to fix the prob....otherwise I suggest it to those who like reading..Accidentally opened a newer episode of a story i am reading, now when i click now, it always opens that page, my reading position i gone and cant find a way to reset to current actual position, always need to manually open the episode i am reading.It's best app ever.before 6 or 8 month.

2. My favorite app I ever used.... I downloaded this app after seeing an ad on Instagram and started reading stories.. Started with one story and now read many stories.. Now I have also started writing stories on this......... Also getting good encouragement…..this is a good platform for good readers and writers…..I recommend the app to all who love story and writing......... Thank you pratilipi...... I really loved this app🥰The app is great and as a writer I can say that it's an easy app to write the stories but I'm having an issue at the moment.

3. Only 3 or 4 episodes available to read after that u have to buy premium to continue... For every books.. so disappointed... (Total waste app)I don't like this app because their feature is not good so I hate this app 😔😞👎👎 Initially the features were very good,and I also liked this app,but when I updated it last time, the new features that have come are not good at all.

4. One of the features of the old was that if we wanted, we could read more than one episode of Pratilipi premium after 12 o'clock in the night,but the new features do not have any such facility,so I am using this app now will delete.

5. But while I am reading a story suddenly the app gets closed and after opening it sometime later all I can see is part is locked.

6. why pay for premium when no writer is posting the content properly.App is good.

7. and the writers became too much demanding for comments and coins to an extent that they are saying they wont release next part till x number of comments or coins not received.

8. App getting restarted automatically while reading the story.

9. Every night i can't able to sleep without reading atleast 5pages, But now because very bad.

10. I want you to solve this problems.It used to be a good app.

11. Now a days,after the recent update, the app is not working and I'm not able to write.

Steps to Troubleshoot & Fix Pratilipi Novel Issues

1. Fix Pratilipi Novel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Pratilipi Novel: Restarting the app will resolve most errors.
  2. Update the Pratilipi Novel App. Here is how:
    1. On Android goto PlayStore » Search for "Pratilipi Novel" » Open Pratilipi Novel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pratilipi Novel » click "UPDATE".
  3. Clear Pratilipi Novel app cache: Clearing cached data will force your app to retrieve the latest data directly from Pratilipi Novel servers.
    1. On Android, goto Settings » Apps » Select "Pratilipi Novel" » click Storage » click "Clear Cache".
  4. Check Pratilipi Novel app permissions. If any of these permissions required to use your device's features are disenabled, Pratilipi Novel might not work.
  5. Uninstall and reinstall Pratilipi Novel. If nothing else has worked, completely uninstall Pratilipi Novel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pratilipi Novel not working

2. Fix Pratilipi Novel Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Pratilipi Novel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pratilipi Novel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pratilipi Novel may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel my pratilipi subscription and want my refund back

    — by Ch.Sri Vidhya 5 months ago

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