Published by Poshmark, Inc on Nov 15, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Poshmark?



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What users are saying

1. But every platform has it's own pro's and cons so if you are going to use Poshmark you just suck it up and don't complain lol ;) I like that they only use USPS and I don't have to figure shipping costs.Used PM for several years and overall a good experience (especially being able to pick and choose what to sell/buy, and saving up your sales to purchase more).

2. This app is busy, full of clutter and bad to use both as a seller and as a buyer, no confirmation page when trying to buy something so you just get a sudden $8 shipping fee when trying to buy something for $10, no view stats to know if people are looking at your listings.

3. This way if the buyer changes their mind and wants to buy they can start from there instead of restarting bc the seller wasted the limited offer amounts.I have been using this app for years as both a seller and a buyer.

4. The second is if the share ran in the background while doing other tasks on my device.Recently, the app has started serving up "sponsored" items in my search results in random sizes.

5. However the company takes too high a % of each sale and makes the seller absorb additional shipping fees when sending offers which is absurd.

6. The app is easy to use for buying and selling once you get the hang up, however the app becomes problematic due to shippers who take too long to drop off your stuff, and buyers who refuse to accept your order, holding your funds hostage until they do (or 3-4 days after delivery if they don't accept it).

7. It could be a better experience, but in the end it's a portion of the user base here that brings the platform downThe app itself is fine and I rarely have issues with it's functionality.

8. It would be great if when selecting items, we didn't have to refresh to "select all." Just click the button, and all items are selected without scrolling.

9. But if I'm looking for size 10 ballet flats, showing me size 6 ballet flats is pointless.

10. The constant news articles, unauthorized 'people' following you, invites too things I'm not even interested in? Looked to see how to stop and delete these things, failed.

11. One thing I'd like as a buyer and seller is an option to say "just browsing" when a bundle is made.

Steps to Troubleshoot & Fix Poshmark Issues

1. Fix Poshmark Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Poshmark: Restarting the app will resolve most errors.
  2. Update the Poshmark App. Here is how:
    1. On Android goto PlayStore » Search for "Poshmark" » Open Poshmark - Sell & Shop Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Poshmark » click "UPDATE".
  3. Clear Poshmark - Sell & Shop Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Poshmark servers.
    1. On Android, goto Settings » Apps » Select "Poshmark - Sell & Shop Online" » click Storage » click "Clear Cache".
  4. Check Poshmark app permissions. If any of these permissions required to use your device's features are disenabled, Poshmark might not work.
  5. Uninstall and reinstall Poshmark. If nothing else has worked, completely uninstall Poshmark then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Poshmark not working


2. Fix Poshmark Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Poshmark be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Poshmark not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Poshmark may not be able to connect to the Internet when running in the background.

Reported Issues

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