Contact PLAYMOBIL RC-Racer Customer Service

Why should I report an Issue with PLAYMOBIL RC-Racer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of geobra Brandstätter Stiftung & Co.KG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks to the sporty design and amazing light effects, these racing cars provide an impressive performance.

2. Will it be the cool RC Turbo Racer, the old-school RC Roadster or the super-fast RC Rocket Racer?

3. Please note: in order to use this app, one of the three PLAYMOBIL RC Racers is required.

4. Download the app, launch it on your device, and turn on your RC vehicle.

5. Who will win the tournament?

6. Follow the instructions to connect your Racer with the app.

1. I can't see the list of cars when we enter the gameNeeds update to add support for Android version 12App doesn't work for OnePlus 7T please fix itCouldn't find the car.. garbage appsDoesn't work.

2. I wonder from what language it may have been translated.Best game ever! the problem is your playmobile car is broken that happpend to me and the game did not work buy a new playmobile car and then it will work!Does not find the vehicle.

3. Instructions are translated to English by Google translate or something, doesn't make much sense.Poor app not working Playmobil have not fixed this issue as reported by other userswont pair with the car.

4. The app can't connect to the car - claims to have found one, but apparently not the correct one (different set number), and then the connection is lost.

5. translations are horribleI can't start the game .

6. Apart from that, the English is terrible.

7. Have two cars.

1. Fix PLAYMOBIL RC-Racer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PLAYMOBIL RC-Racer: Restarting the app will resolve most errors.
2. Update the PLAYMOBIL RC-Racer App. Here is how:
   1. On Android goto PlayStore » Search for "PLAYMOBIL RC-Racer" » Open PLAYMOBIL RC-Racer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PLAYMOBIL RC-Racer » click "UPDATE".
3. Clear PLAYMOBIL RC-Racer app cache: Clearing cached data will force your app to retrieve the latest data directly from PLAYMOBIL RC-Racer servers.
   1. On Android, goto Settings » Apps » Select "PLAYMOBIL RC-Racer" » click Storage » click "Clear Cache".
4. Check PLAYMOBIL RC-Racer app permissions. If any of these permissions required to use your device's features are disenabled, PLAYMOBIL RC-Racer might not work.
5. Uninstall and reinstall PLAYMOBIL RC-Racer. If nothing else has worked, completely uninstall PLAYMOBIL RC-Racer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PLAYMOBIL RC-Racer not working

2. Fix PLAYMOBIL RC-Racer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PLAYMOBIL RC-Racer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PLAYMOBIL RC-Racer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PLAYMOBIL RC-Racer may not be able to connect to the Internet when running in the background.