Contact Cali Customer Service

Why should I report an Issue with California Crime Finder Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Placer Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wasting money as we speak.Has always been a great app, but now will not show me as a paid subscriber and I cannot use it.Would be an amazing app if it didn't freeze every time you open it.Doesnt show sh**Extremely handy to have on my phone.

2. Otherwise an excellent app for people who need quick access to the penal code and elements for crimes etc.I loved the 2012 app, and I always told myself I'd gladly pay for an updated version.

3. A one time purchase would be easier to swallowThanks for updating the app!Supposedly a 7 day trial, but I looked up exactly one code, and now it's forcing me to buy it.

4. Any chance adding an update for Prop 63 qualifying misdemeanor offenses?Great app.

5. My phone has Android 7.1 and I noticed the app was running in the background and it was keeping my GPS active and quickly draining my battery.

6. It's good to have the post prop 47 laws covered, but I just don't see the value for 20 dollars a year when a lot of the information is readily available elsewhere.

7. Now it is glitch, slow, and refuses to acknowledge that I'm a paid subscription holder.

8. While I liked what I saw, it wasn't enough to pay based on that one experience, and I can find most of the info on Google.

9. I understand charging, but for $20/year I need more than one chance to try it out.

10. The time calculators are an awesome plus as wellLove the app.

11. I'm all about new features, but the calculators aren't very relevant to someone in the field.

1. Fix Cali Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cali: Restarting the app will resolve most errors.
2. Update the Cali App. Here is how:
   1. On Android goto PlayStore » Search for "Cali" » Open California Crime Finder Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cali » click "UPDATE".
3. Clear California Crime Finder Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Cali servers.
   1. On Android, goto Settings » Apps » Select "California Crime Finder Pro" » click Storage » click "Clear Cache".
4. Check Cali app permissions. If any of these permissions required to use your device's features are disenabled, Cali might not work.
5. Uninstall and reinstall Cali. If nothing else has worked, completely uninstall Cali then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cali not working

2. Fix Cali Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cali be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cali not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cali may not be able to connect to the Internet when running in the background.