Contact Pigment Customer Service

Why should I report an Issue with Pigment - Adult Coloring Book?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pixite, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would really like to have the ability to create personal palettes and see some new brush/fill options.I love this "true coloring app" You can actually color in the pictures as opposed to "tap to fill in" like most of the coloring apps in the play store.

2. You have many color palettes to choose from, and I love that I can choose the colors that I want! I don't like that it's a monthly subscription instead of a one time price, but for now I will keep it.

3. Nice app for stress relief, but the lack of options without getting the subscription, that can be at risk of loss if inactive for a certain amount of time, discourage me from using this that much.Best coloring app of them all.

4. So amazing and fun!If you want to learn more color techniques without creating the lineart, and without complicated features like layers, this is a good app to start in, IF, you're willing to pay for extra features.

5. I just wish we had the same options as iPhone.Used to love using this to detox from stress, but without the in-app currency from ads, it's not as much fun to do.

6. I very much enjoy the functionality of the app and love being able to import and color my own images.

7. Just please fix the glitches.I love this app because it is the only one I have found that is like real coloring, not fill in the space.

8. Hoping they change the buy option to a one-time price that is not too high, I would buy it for sure.would give 5☆s but 90% of pics & most fills/brushes aren't free.

9. The annual subscription is a fair price and I certainly get value and terrific features for the money.Good and bad.

10. The have tutorials all the time with different technics.... it's so relaxing and by far the best app out there! The only bad thing about it is that iPhone has a lot more options than android and I have android, but we pay the same.

11. In my opinion, the subscription is expensive, especially considering theres other well known art apps that are free like Autodesk.

1. Fix Pigment Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pigment: Restarting the app will resolve most errors.
2. Update the Pigment App. Here is how:
   1. On Android goto PlayStore » Search for "Pigment" » Open Pigment - Adult Coloring Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pigment » click "UPDATE".
3. Clear Pigment - Adult Coloring Book app cache: Clearing cached data will force your app to retrieve the latest data directly from Pigment servers.
   1. On Android, goto Settings » Apps » Select "Pigment - Adult Coloring Book" » click Storage » click "Clear Cache".
4. Check Pigment app permissions. If any of these permissions required to use your device's features are disenabled, Pigment might not work.
5. Uninstall and reinstall Pigment. If nothing else has worked, completely uninstall Pigment then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pigment not working

2. Fix Pigment Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pigment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pigment not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pigment may not be able to connect to the Internet when running in the background.