Published by Pita Network on Aug 29, 2024

Report an issue with Kito.
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Why should I report an Issue with Kito - Chat Video Call?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pita Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kito - Chat Video Call image 1 contact Kito - Chat Video Call image 2

Kito Customer Insights

1. So I uninstalled it immediatelySpeaker is infficient everytime I want to broadcast so this app is useless.So far i like it i can communicate with people in my free time it's funI want to create an account why can't I just use my email :( I tried to create account with phone number but it won't let meNice app butt location add all countryWhy i get banned when try to open this app Please help me to fix thatThe worst app i have downloaded Don't download waste timeJust found out it's a Muslim app.

2. Bad experience, as they changed than beginning, it was more successful, and there were many supporters, but they escaped the treatment of bad management, but they treat the hosts in a bad way and changed the policy of joining the agencys..basma * karim * برنامج سياء جدان وبه الكثير من المشاكل لا انصح احد بتجربته basma * karim * is a very bad program and it has many problems.

3. I would not recommend anyone to try itIt wanted permission to make phone calls.

4. There's no option to check to see who's in the USA.

5. Giving it 1 star.

6. There is no reason for this.

Steps to Troubleshoot & Fix Kito Issues

1. Fix Kito Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kito: Restarting the app will resolve most errors.
  2. Update the Kito App. Here is how:
    1. On Android goto PlayStore » Search for "Kito" » Open Kito - Chat Video Call » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kito » click "UPDATE".
  3. Clear Kito - Chat Video Call app cache: Clearing cached data will force your app to retrieve the latest data directly from Kito servers.
    1. On Android, goto Settings » Apps » Select "Kito - Chat Video Call" » click Storage » click "Clear Cache".
  4. Check Kito app permissions. If any of these permissions required to use your device's features are disenabled, Kito might not work.
  5. Uninstall and reinstall Kito. If nothing else has worked, completely uninstall Kito then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kito not working


2. Fix Kito Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kito be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kito not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kito may not be able to connect to the Internet when running in the background.

Reported Issues

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