Contact Picsart Animator Customer Service

Why should I report an Issue with Picsart Animator: GIF & Video?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PicsArt to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks!! Have not had a single advertisement at this point and I've been using for 6 hours.It's actually free!!! The app itself needs a little bit of a polish but other than that it wasn't half bad and it even let me upload it to YouTube as soon as I was done with it The ball drop animation test I did for the app shows that you need to make a lot of consecutive drawings to make things smoother but other than that it didn't cut any of my frame's and it has a setting at the end to speed up or slow down your animation so you can make things a little more smooth anywaysI left a review before giving it a 3 star but I'm updating it so as I said before you can't sign into an account so you lose EVERYTHING when you download it on a new phone.

2. It does crash, fortunately saving your project beforehand, but other than that, simple app that gives the right tools to create great projects.It's great for quick storyboarding and scribbling ideas on, but if I were to use it for a full 24 frame per second animation it would want it to have more options.

3. I contacted the developers through email to make sure their aware of the issue.I came here looking for an experience that was a bit more professional than other animation apps, and what I got was a confused mess that was unable to scroll properly, instead flicking back to the last option whenever I tried to select a different one or scrolling randomly when I was doing nothing.

4. Has great options for drawing, has the much appreciated onion skin mechanic, and has a few other useful tools like inputting stickers, created art that can be a simple drawing or a gif, into your project.

5. It would be really nice if the videos could clear up or if we got to choose the quality of the video.I haven't used this in a while, but if i remember correctly, there's no way to create your own stickers, which means creating character animations in front of a static background is needlessly complicated unless you're using the pre-created stickers.

6. When using the other copy/paste feature it only copies the tracing line forcing you to redraw the frame rather than edit the pasted frame.

7. overall it is a very good app, I have been iseing this app for 2 years now and one thing I have noticed is when you cut and copy/move the drawing the quality seems to change.

8. Anyway, I was working on art recently and suddenly the app glitched and earased the entire thing I had been working on, I couldn't pull up my last edit as it deleted that too.

9. It would be great for beginners too learning by dividing real footage into frames and copying so they can get an idea on movement.I just got this today and it's so satisfying! I love the functions and how everything works.

10. Thanks! (if you can fix it or if you would just rather leave it the way it is thats fine no preassure)I think the scene setup is a little bit backwards but other then that id say that this app is very usable and easily one of the best finger creator studios ever.

11. The only thing that upsets me is how bad the quality looks of an animation when downloaded as a video.

1. Fix Picsart Animator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Picsart Animator: Restarting the app will resolve most errors.
2. Update the Picsart Animator App. Here is how:
   1. On Android goto PlayStore » Search for "Picsart Animator" » Open Picsart Animator: GIF & Video » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picsart Animator » click "UPDATE".
3. Clear Picsart Animator: GIF & Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Picsart Animator servers.
   1. On Android, goto Settings » Apps » Select "Picsart Animator: GIF & Video" » click Storage » click "Clear Cache".
4. Check Picsart Animator app permissions. If any of these permissions required to use your device's features are disenabled, Picsart Animator might not work.
5. Uninstall and reinstall Picsart Animator. If nothing else has worked, completely uninstall Picsart Animator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Picsart Animator not working

2. Fix Picsart Animator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Picsart Animator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Picsart Animator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Picsart Animator may not be able to connect to the Internet when running in the background.