Published by Publishers Clearing House on Aug 21, 2024

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Why should I report an Issue with PCH+ - Real Prizes, Fun Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Publishers Clearing House to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PCH+ - Real Prizes, Fun Games

1. PCH+ is the portal to endless fun mini games and where winners come to play! - Redeem your Tokens for your shot at prizes in the PCHrewards Token Exchange. - Explore new themed Sweepstakes worlds for a chance at new Weekly Grand Prizes - New prizes every Friday! - Score bonus Tokens and redeem them for chances to win real prizes! - A surprise bonus (or many!

2. Experience fun mini games for chances to win real prizes as rewarded play takes new meaning with PCH+!

3. There’s a whole world of mini games, rewarded play, excitement, and chances to win big prizes waiting inside PCH+ and it all starts now.

4. Experience the new PCH+ World Map where you have the power to choose your own path and play to win with chances at real prizes waiting around every turn!

5. Play to win by going for chances at real prizes through simple mini games with big rewards every day.

6. The best part is that it’s easy, free, fun to play, and it’s powered by Publishers Clearing House – so you know it’s packed with real prizes such as real cash, dream vacation trips, and even brand new vehicles! Anyone can win!

7. Whether it’s shooting basketball hoops, rolling the ball in skeeball, or trying to go for the Eagle in mini golf, there are endless ways to earn redeemable Tokens for chances to win prizes.

8. PCH+ lets you play classic mini games and score big with Tokens that give you even more chances to win.

9. Play for chances to win prizes and get real rewards!

10. Players select different themed Sweepstakes Worlds, travel through the map, play mini games, and earn Tokens.

11. Play to win even more when you score Tokens and redeem them for a chance to win Weekly Grand Prizes!

PCH+ Customer Insights

1. Also some games "time clock" just starts going without you doing anything, so it's annoying if I look away for a few seconds and the game has already started.

2. If the app updates and starts working again I would see little issue, but this is a persistent problem and I personally haven't gotten a single prize entry since January this year.Sfx doesn't turn off, even with the manual switch, doesn't make a difference.

3. They start automatically, which is difficult when it pops up with the chance for doubling your chances to win the free item of the day the clock starts counting down and then you don't get enough time to do the mole mayhem the darts at the balloons, the disks at the circles.

4. Other than that I like the new games.When playing this game The game loads and that's is all.

5. I just want the contest entries, I do not care about getting high scores & "challenging" myself with the games.

6. Worse than that, is when I start a game & then a long 26 second ad pops up and eats away the 30 second time on the game that is not playable with the ad pop up.

7. It doesn't run smoothly like the other games.

8. Really lame.The app works perfectly fine long enough to earn its ad revenue, but as soon as the ads are finished it crashes and doesn't count your prize entries.

9. Sometimes you can go weeks without a crash and other times it crashes after every single game and the phone says there's a bug in it get it updated by the developer.

10. Now the games are longer and more complicated with no difference in possible entries or tokens.

11. On the Skeeball game, I’ve had the ball going exactly where I want it to go, only for the app to glitch and the ball just disappears, no points.

Steps to Troubleshoot & Fix PCH+ Issues

1. Fix PCH+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PCH+: Restarting the app will resolve most errors.
  2. Update the PCH+ App. Here is how:
    1. On Android goto PlayStore » Search for "PCH+" » Open PCH+ - Real Prizes, Fun Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PCH+ » click "UPDATE".
  3. Clear PCH+ - Real Prizes, Fun Games app cache: Clearing cached data will force your app to retrieve the latest data directly from PCH+ servers.
    1. On Android, goto Settings » Apps » Select "PCH+ - Real Prizes, Fun Games" » click Storage » click "Clear Cache".
  4. Check PCH+ app permissions. If any of these permissions required to use your device's features are disenabled, PCH+ might not work.
  5. Uninstall and reinstall PCH+. If nothing else has worked, completely uninstall PCH+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PCH+ not working


2. Fix PCH+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PCH+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PCH+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PCH+ may not be able to connect to the Internet when running in the background.

Reported Issues

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