Published by Publishers Clearing House on Oct 28, 2024

contact The PCH App Chat with our AI-based The PCH App Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with The PCH App?



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Why chat with our AI The PCH App Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of The PCH App.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Remove any ads which do this.Kept crashing so much , it got to be annoying! I'm hoping it's not intentional or a fake app because almost every time when I got to another level That was supposed to process my entries and tokens it would stop and go to a blank black screen.

2. When attempting to play lotto cards from PCH emails, a full screen nag screen keeps popping up for me to install the PCH+ app on my phone, which I do want on my low end phone because it does not work well and freezes my phone.

3. I try to collect the first set of tolken on the first game, 10 time it says each time processing is complete, but tolken level stay tje same and not collected.

4. All the games or apps you advertise to download are foreign chinese apps that become invasive on your devices.Buggy & crashes a lot.

5. This makes it extremely difficult, time consuming, and EXTREMELY irritating when trying to complete lotto cards.

6. In addition, all the games are damn near impossible to play, and touch is overly sensitive.Way too many commercials.

7. Thank you.The app has so many ads like three or four every time you click on one sweepstakes or game.

8. This screws you out of bonus coins, etc, and I'm not sure my entries even go through.App no longer allows daily prize points doubling.

9. It's very frustrating when trying to press on the very small area in one corner to close an ad opens the download link .

10. If this keeps up I may have no choice but to unsubscribe from your email mailing list.I been play this app over a year.

11. I left it for 5 minutes one time just to see, and I still was unable to close the ad to continue using the app.

Steps to Troubleshoot & Fix The PCH App Issues

1. Fix The PCH App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The PCH App: Restarting the app will resolve most errors.
  2. Update the The PCH App App. Here is how:
    1. On Android goto PlayStore » Search for "The PCH App" » Open The PCH App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The PCH App » click "UPDATE".
  3. Clear The PCH App app cache: Clearing cached data will force your app to retrieve the latest data directly from The PCH App servers.
    1. On Android, goto Settings » Apps » Select "The PCH App" » click Storage » click "Clear Cache".
  4. Check The PCH App app permissions. If any of these permissions required to use your device's features are disenabled, The PCH App might not work.
  5. Uninstall and reinstall The PCH App. If nothing else has worked, completely uninstall The PCH App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The PCH App not working


2. Fix The PCH App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The PCH App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The PCH App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The PCH App may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Elton Tompson

App not working

— 2 years ago by Willard Moseley

My PCH app is non functioning. It shows up but will not allow me to play the games to acquire tokens. It keeps repeating but not opening.

— 3 years ago by Doris Woodson-Casey

App stop working . Tried to delete and download again . Couldn’t get rid of the original app .

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