Published by PBS on Dec 10, 2024

contact PBS: Watch Live TV Shows Chat with our AI-based PBS Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with PBS?



characters left:

Why chat with our AI PBS Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of PBS.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact PBS: Watch Live TV Shows image 1   contact PBS: Watch Live TV Shows image 2


What users are saying

1. Though PBS content can be viewed just fine, there's something about the streaming navigation (start, stop, rewind, forward) that is different from ALL OTHER STREAMING apps such that the Google Assistant cannot control these features! That is, via the Assistant, I cannot stop or pause a streaming video.

2. Though PBS content can be viewed just fine, there's something about the streaming navigation (start, stop, rewind, forward) that is different from ALL OTHER STREAMING apps such that the Google Assistant cannot control these features! That is, via the Assistant, I cannot stop or pause a streaming video.

3. One thing that needs definite improvement is the ability to pause or replay content without extensive buffering/delays/freezes when trying to resume play.Tried to watch the VP Debate via Chromecast using this app.

4. One thing that needs definite improvement is the ability to pause or replay content without extensive buffering/delays/freezes when trying to resume play.Tried to watch the VP Debate via Chromecast using this app.

5. This feature works WORKS on all other streaming apps, including Prime, Hulu, Disney+, Netflix, etc.NEEDS BETTER SORT OPTIONS I've had pretty good luck with this app in terms of functionality, with one huge exception: sorting.

6. This feature works WORKS on all other streaming apps, including Prime, Hulu, Disney+, Netflix, etc.NEEDS BETTER SORT OPTIONS I've had pretty good luck with this app in terms of functionality, with one huge exception: sorting.

7. Doesn't retain, save or remove items in My List, difficult and sometimes impossible to add or remove an item from to My List, and buffers or resets to the top of the app every time you view a selection or description instead of returning you to the place where you were.

8. Doesn't retain, save or remove items in My List, difficult and sometimes impossible to add or remove an item from to My List, and buffers or resets to the top of the app every time you view a selection or description instead of returning you to the place where you were.

9. However, if it's an older show or one from Walter's Choice, I have to keep a list of all the episodes and mark them off as I watch them because it won't keep track of where I am.

10. However, if it's an older show or one from Walter's Choice, I have to keep a list of all the episodes and mark them off as I watch them because it won't keep track of where I am.

11. I have a long list, and scrolling through it is a pain when each title is shown as a poster image.It is convenient to be able to access PBS content on demand.

Steps to Troubleshoot & Fix PBS Issues

1. Fix PBS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PBS: Restarting the app will resolve most errors.
  2. Update the PBS App. Here is how:
    1. On Android goto PlayStore » Search for "PBS" » Open PBS: Watch Live TV Shows » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PBS » click "UPDATE".
  3. Clear PBS: Watch Live TV Shows app cache: Clearing cached data will force your app to retrieve the latest data directly from PBS servers.
    1. On Android, goto Settings » Apps » Select "PBS: Watch Live TV Shows" » click Storage » click "Clear Cache".
  4. Check PBS app permissions. If any of these permissions required to use your device's features are disenabled, PBS might not work.
  5. Uninstall and reinstall PBS. If nothing else has worked, completely uninstall PBS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PBS not working


2. Fix PBS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PBS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PBS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PBS may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!