Published by PBS on Dec 10, 2024

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Why should I report an Issue with PBS: Watch Live TV Shows?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PBS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PBS: Watch Live TV Shows

1. You never have to miss a show with brand new videos and episodes added daily to the PBS app. - Drama: All Creatures Great and Small, Miss Scarlet and the Duke, Broadchurch, Poldark, Vienna Blood, Endeavour, World on Fire, Call the Midwife, Jamestown, and more. - News & Public Affairs: Programs from PBS News Hour, Frontline, Amanpour and Company, Firing Line, and Washington Week with The Atlantic. - Award-Winning Films & Documentaries: Discover new perspectives with Ken Burns, Independent Lens, POV,, and the PBS Short Film Festival. - History: Antiques Roadshow, American Experience, American Masters, Finding Your Roots, and more. - Arts & Performances: Great Performances, Austin City Limits, Bob Ross: The Joy of Painting, and Variety Studio: Actors on Actors. - Science & Nature: Explore astonishing new worlds from NOVA, Nature, Deep Look, Expedition, and more.

2. Get the PBS app and stream heartwarming shows like All Creatures Great & Small and Call the Midwife, plus new documentary series like Ken Burns’ American Buffalo.

3. Watch series you love and discover brand new shows, live or on demand, with PBS’s streaming app available on your mobile phone, tablet, or Smart TV.

4. Stay up to date with the latest news; watching shows like Frontline, PBS News Hour, and Washington Week with The Atlantic.

5. The PBS app features the latest news, live TV from your local PBS station, award-winning documentaries, and iconic series.

6. Stream local content with the PBS app livestream and discover your favorite local PBS station shows.

7. Discover exciting musical performances watching Great Performances and Austin City Limits.

8. Learn about history and science with new episodes of Finding Your Roots, Antiques Roadshow, Nature, and NOVA.

9. Catch up on your favorite British dramas with Masterpiece classics including complete seasons of Sherlock, Wolf Hall, Grantchester, and Sanditon.

10. Unlike conventional streaming apps, PBS lets you access local TV live!

11. Download the PBS app and stream thousands of full-length episodes anytime, anywhere!

PBS Customer Insights

1. Though PBS content can be viewed just fine, there's something about the streaming navigation (start, stop, rewind, forward) that is different from ALL OTHER STREAMING apps such that the Google Assistant cannot control these features! That is, via the Assistant, I cannot stop or pause a streaming video.

2. Though PBS content can be viewed just fine, there's something about the streaming navigation (start, stop, rewind, forward) that is different from ALL OTHER STREAMING apps such that the Google Assistant cannot control these features! That is, via the Assistant, I cannot stop or pause a streaming video.

3. One thing that needs definite improvement is the ability to pause or replay content without extensive buffering/delays/freezes when trying to resume play.Tried to watch the VP Debate via Chromecast using this app.

4. One thing that needs definite improvement is the ability to pause or replay content without extensive buffering/delays/freezes when trying to resume play.Tried to watch the VP Debate via Chromecast using this app.

5. This feature works WORKS on all other streaming apps, including Prime, Hulu, Disney+, Netflix, etc.NEEDS BETTER SORT OPTIONS I've had pretty good luck with this app in terms of functionality, with one huge exception: sorting.

6. This feature works WORKS on all other streaming apps, including Prime, Hulu, Disney+, Netflix, etc.NEEDS BETTER SORT OPTIONS I've had pretty good luck with this app in terms of functionality, with one huge exception: sorting.

7. Doesn't retain, save or remove items in My List, difficult and sometimes impossible to add or remove an item from to My List, and buffers or resets to the top of the app every time you view a selection or description instead of returning you to the place where you were.

8. Doesn't retain, save or remove items in My List, difficult and sometimes impossible to add or remove an item from to My List, and buffers or resets to the top of the app every time you view a selection or description instead of returning you to the place where you were.

9. However, if it's an older show or one from Walter's Choice, I have to keep a list of all the episodes and mark them off as I watch them because it won't keep track of where I am.

10. However, if it's an older show or one from Walter's Choice, I have to keep a list of all the episodes and mark them off as I watch them because it won't keep track of where I am.

11. I have a long list, and scrolling through it is a pain when each title is shown as a poster image.It is convenient to be able to access PBS content on demand.

Steps to Troubleshoot & Fix PBS Issues

1. Fix PBS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PBS: Restarting the app will resolve most errors.
  2. Update the PBS App. Here is how:
    1. On Android goto PlayStore » Search for "PBS" » Open PBS: Watch Live TV Shows » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PBS » click "UPDATE".
  3. Clear PBS: Watch Live TV Shows app cache: Clearing cached data will force your app to retrieve the latest data directly from PBS servers.
    1. On Android, goto Settings » Apps » Select "PBS: Watch Live TV Shows" » click Storage » click "Clear Cache".
  4. Check PBS app permissions. If any of these permissions required to use your device's features are disenabled, PBS might not work.
  5. Uninstall and reinstall PBS. If nothing else has worked, completely uninstall PBS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PBS not working


2. Fix PBS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PBS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PBS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PBS may not be able to connect to the Internet when running in the background.

Reported Issues