Contact Parcel Pending Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Parcel Pending.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Luckily I also have an iPhone and the apl works perfectly or else I probably wouldn't be able to open the lockers AT ALL.Update: app totally unusable after update.

2. Clearing cache, uninstall/reinstall do nothing to fix it.Ever since the March 22 update, the app crashes every time I open it.

3. Especially since other reviews can't access their packages.I love their service overall and it keeps my packages safe! I think I have two complaints: 1) the ability to open the boxes in the app when you're close to the package locker is hit or miss.

4. PLEASE FIX!Update 06/08/23: Our lockers were down for a MONTH!!! Update: 04/03/23: It appears the crashing has been resolved.

5. I no longer get notifications(even though they're set up to allow notifications), and every time I try to open the app it closes and I get the "app keeps stopping" system error popup.

6. It also doesn't do notification popups and doesn't connect at kiosk so I can open locker with phone.

7. Crashes when opening since the last update, it's been a little over a week and I can't use this app anymore.

8. Since the most recent app update, the app force shuts down every time I've tried to use it.

9. 2) their locker sizes aren't specified for carriers so they have to try and put the package in there, but you don't know how big it is until you open it.

10. I used to be able to open the app and get a button that says "open locker".

11. Now they are trying to make me add a payment method they will keep on file to handle "potential late fees"?! If I had to jump through this many hoops to make an account, I can only imagine what disputing a late fee will be like, and how many times I might need to.

1. Fix Parcel Pending Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Parcel Pending: Restarting the app will resolve most errors.
2. Update the Parcel Pending App. Here is how:
   1. On Android goto PlayStore » Search for "Parcel Pending" » Open Parcel Pending » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parcel Pending » click "UPDATE".
3. Clear Parcel Pending app cache: Clearing cached data will force your app to retrieve the latest data directly from Parcel Pending servers.
   1. On Android, goto Settings » Apps » Select "Parcel Pending" » click Storage » click "Clear Cache".
4. Check Parcel Pending app permissions. If any of these permissions required to use your device's features are disenabled, Parcel Pending might not work.
5. Uninstall and reinstall Parcel Pending. If nothing else has worked, completely uninstall Parcel Pending then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Parcel Pending not working

2. Fix Parcel Pending Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Parcel Pending be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Parcel Pending not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Parcel Pending may not be able to connect to the Internet when running in the background.