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Why should I report an Issue with Professional Jeweller?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Promedia Publishing Ltd. to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Professional Jeweller Customer Insights
Steps to Troubleshoot & Fix Professional Jeweller Issues
1. Fix Professional Jeweller Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Professional Jeweller: Restarting the app will resolve most errors.
Update the Professional Jeweller App. Here is how:
On Android goto PlayStore » Search for "Professional Jeweller" » Open Professional Jeweller » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Professional Jeweller » click "UPDATE".
Clear Professional Jeweller app cache: Clearing cached data will force your app to retrieve the latest data directly from Professional Jeweller servers.
Check Professional Jeweller app permissions. If any of these permissions required to use your device's features are disenabled, Professional Jeweller might not work.
Uninstall and reinstall Professional Jeweller. If nothing else has worked, completely uninstall Professional Jeweller then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Professional Jeweller not working
2. Fix Professional Jeweller Server issues & Internet Connection
Check network connection: An unstable Internet will make Professional Jeweller be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Professional Jeweller not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Professional Jeweller may not be able to connect to the Internet when running in the background.