Contact Future Pay Customer Service

Why should I report an Issue with Future Pay?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Future Group India to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Future Pay is just like ready to use cash.

2. All you have to do is register & start using it.

3. Simply add some money and get going.

4. You can now use Future Pay at all Big Bazaar, fbb, Central, Brand Factory, Ezone, Easyday and Heritage Fresh stores.

1. (Rating- Zero star)The app is fine with plenty of features, but I was at Big Bazaar the other day trying to charge the wallet, and the app kept closing with the message 'Future Pay has stopped.' Imagine if it happens exactly while recharging the wallet, or at the store's cash counter.

2. Also the price match feature isn't working, every time I scans the bill it gives an unexpected technical problem.

3. Tried explaining the situation to the customer care representative and the response is that I had to call them during the transaction and not later.

4. And when you want to try to contact customer care, it takes too much time to wait and connect.

5. Moreover when I tried contacting customer care services, I had to wait for 20 mins to get in contact with me.

6. I think users will bear this app for time being (in lockdown conditions) otherwise it's better to go to the store and buy the stuff which would be must faster.Very Bad Experience.

7. On enquiring at Big Bazar, Customer Care counter, they said it is common...happens with many others.

8. Even the products are expensive as compared to other online platforms.User experience is not good.

9. I'm a big fan of the Price Match feature, but sometimes, the ink on the bill's bar-code fades, and the camera is unable to read it.

10. Every time I need to go, click on the first card (shop now) and check the order status.

11. I tried many times to got my free balance on future pay through price match.

1. Fix Future Pay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Future Pay: Restarting the app will resolve most errors.
2. Update the Future Pay App. Here is how:
   1. On Android goto PlayStore » Search for "Future Pay" » Open Future Pay » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Future Pay » click "UPDATE".
3. Clear Future Pay app cache: Clearing cached data will force your app to retrieve the latest data directly from Future Pay servers.
   1. On Android, goto Settings » Apps » Select "Future Pay" » click Storage » click "Clear Cache".
4. Check Future Pay app permissions. If any of these permissions required to use your device's features are disenabled, Future Pay might not work.
5. Uninstall and reinstall Future Pay. If nothing else has worked, completely uninstall Future Pay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Future Pay not working

2. Fix Future Pay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Future Pay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Future Pay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Future Pay may not be able to connect to the Internet when running in the background.