Published by OSN (OSN) on Nov 5, 2024

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Why should I report an Issue with OSN+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OSN (OSN) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OSN+ Customer Insights

1. Is anything wrong with an update? It usually does that and I have to manually clear the cache every now and then, but for the last few days it just doesn’t work at all... Please fix it, OSN as a service and streaming platform is great, but the app is just not working at this stageThis has to be one of my worse experieneces with streaming platforms.

2. I love OSN much more than other services such as Netflix, however OSN needs to step up their game and really compete with their rivals, and learn from Blackberry when iPhone got into the game.First of all the library isn't that great, I don't have many options to watch then the app it self is so bad it crashs frequently.

3. The is clunky and slow, it needs Internet to start so no point in downloading an episode, it consumes so much data with no data saving options.

4. It would be great if you could add a feature to drop or block movies, allowing me to organize my lists and avoid unwanted films.

5. Thanks for considering my suggestion!Ever since all users had to update the app and update their credentials to log in forcefully, we've been having troubles playing content intermittently.

6. The app says an error is encountered of there is no internetI like the app it's good enough, shows are great, other than that nothing special about it.

7. By clicking on more like this, you start seeing movies and series that didn't show up in your search, which makes it wierd.

8. Right now the owner and the ppl whom they share the account with have the same privileges which is inconvenient especially in dealing with kids profile, they can access the settings and switch profiles easily.This app is trash.

9. Seriously looking into cancelling and going back to Netflix.Something is wrong with the Appblately, I have even uninstalled and installed it again sveral times but it keeps crashing.

10. As simple as that, trying to be like successful platforms requires higher standards.Keep crashing even after I force stop the app.

11. I've noticed some movies I'm not interested in keep showing up in my listings and search results, which can be annoying.

Steps to Troubleshoot & Fix OSN+ Issues

1. Fix OSN+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OSN+: Restarting the app will resolve most errors.
  2. Update the OSN+ App. Here is how:
    1. On Android goto PlayStore » Search for "OSN+" » Open OSN+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OSN+ » click "UPDATE".
  3. Clear OSN+ app cache: Clearing cached data will force your app to retrieve the latest data directly from OSN+ servers.
    1. On Android, goto Settings » Apps » Select "OSN+" » click Storage » click "Clear Cache".
  4. Check OSN+ app permissions. If any of these permissions required to use your device's features are disenabled, OSN+ might not work.
  5. Uninstall and reinstall OSN+. If nothing else has worked, completely uninstall OSN+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OSN+ not working


2. Fix OSN+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OSN+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OSN+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OSN+ may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • prop;em

    — by Rafeeah 2 years ago

  • Im unable to cancel my OSN subscription. I dont have any active subscription on Google Play Store. I have been getting billed eveey month. Please help me sort it out.

    — by Sheema 3 years ago