Contact B-hyve Customer Service

Why chat with our AI B-hyve Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of B-hyve.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. If I have to go out each time, I might as well use a manual sprinkler.WORTHLESS!! This app used to be clunky and work, but lately, it started sporadically not starting or stopping the device.

2. App works great, though, if a tad sketchy on blue tooth.So much potential! UI is clunky, having to toggle between multiple timers to repeat the same multi-click setting configurations.

3. Made watering the yard easy.Love the application, very easy to use but notifications for watering complete no longer work.

4. I like being able to see the watering history to verify that the zones are running when expected.This started out great.

5. I just wanted to connect blue tooth and manually water extra if needed in summer, or lessen the time in winter.

6. Tried customer support, they didn't seem to know much at all about it.It works great the first time.

7. I really love being able to easily turn on any zone remotely while I'm out working on a sprinkler head.

8. I don't need another device on Wi-Fi, I just want to water my plants, and now that this one is failing every 2 weeks, I'll go back to a regular, non Wi-Fi enabled product.

9. It seems like it is supposed to water as needed based on the inputs but I never see it working, so I fall back to a schedule.

10. When trying to set up a new account, clicking on the create account button does nothing.....I paid $9.99 to upgrade to Pro and the results are the same.Overall works well.

11. Finally allowing for you to set forecast and smart rain settings from a personal weather station - huge plus.I love this thing.

1. Fix B-hyve Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart B-hyve: Restarting the app will resolve most errors.
2. Update the B-hyve App. Here is how:
   1. On Android goto PlayStore » Search for "B-hyve" » Open B-hyve » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B-hyve » click "UPDATE".
3. Clear B-hyve app cache: Clearing cached data will force your app to retrieve the latest data directly from B-hyve servers.
   1. On Android, goto Settings » Apps » Select "B-hyve" » click Storage » click "Clear Cache".
4. Check B-hyve app permissions. If any of these permissions required to use your device's features are disenabled, B-hyve might not work.
5. Uninstall and reinstall B-hyve. If nothing else has worked, completely uninstall B-hyve then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing B-hyve not working

2. Fix B-hyve Server issues & Internet Connection

1. Check network connection: An unstable Internet will make B-hyve be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to B-hyve not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, B-hyve may not be able to connect to the Internet when running in the background.