Contact B-hyve Customer Service

Why should I report an Issue with B-hyve?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of B-hyve to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Plus, B-hyve’s Wi-Fi enabled smart watering devices are EPA WaterSense® labeled, so you can save money on your water bills while still maintaining a lush, healthy lawn and garden.

2. With its advanced technology, the B-hyve Smart Sprinkler app allows you to remotely monitor and manage your irrigation system from anywhere using your smartphone or tablet.

3. This allows you to easily adjust watering schedules, set up custom watering zones, and even receive notifications when there are any issues or changes to your system.

4. When set and left in smart watering mode, B-hyve can save users as much as 50% more water over a traditional controller.

1. If I have to go out each time, I might as well use a manual sprinkler.WORTHLESS!! This app used to be clunky and work, but lately, it started sporadically not starting or stopping the device.

2. App works great, though, if a tad sketchy on blue tooth.So much potential! UI is clunky, having to toggle between multiple timers to repeat the same multi-click setting configurations.

3. Made watering the yard easy.Love the application, very easy to use but notifications for watering complete no longer work.

4. I like being able to see the watering history to verify that the zones are running when expected.This started out great.

5. I just wanted to connect blue tooth and manually water extra if needed in summer, or lessen the time in winter.

6. Tried customer support, they didn't seem to know much at all about it.It works great the first time.

7. I really love being able to easily turn on any zone remotely while I'm out working on a sprinkler head.

8. I don't need another device on Wi-Fi, I just want to water my plants, and now that this one is failing every 2 weeks, I'll go back to a regular, non Wi-Fi enabled product.

9. It seems like it is supposed to water as needed based on the inputs but I never see it working, so I fall back to a schedule.

10. When trying to set up a new account, clicking on the create account button does nothing.....I paid $9.99 to upgrade to Pro and the results are the same.Overall works well.

11. Finally allowing for you to set forecast and smart rain settings from a personal weather station - huge plus.I love this thing.

1. Fix B-hyve Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart B-hyve: Restarting the app will resolve most errors.
2. Update the B-hyve App. Here is how:
   1. On Android goto PlayStore » Search for "B-hyve" » Open B-hyve » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B-hyve » click "UPDATE".
3. Clear B-hyve app cache: Clearing cached data will force your app to retrieve the latest data directly from B-hyve servers.
   1. On Android, goto Settings » Apps » Select "B-hyve" » click Storage » click "Clear Cache".
4. Check B-hyve app permissions. If any of these permissions required to use your device's features are disenabled, B-hyve might not work.
5. Uninstall and reinstall B-hyve. If nothing else has worked, completely uninstall B-hyve then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing B-hyve not working

2. Fix B-hyve Server issues & Internet Connection

1. Check network connection: An unstable Internet will make B-hyve be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to B-hyve not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, B-hyve may not be able to connect to the Internet when running in the background.