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Why should I report an Issue with Jewish Books: Mesilat Yesharim?

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Jewish Books Customer Insights

1. To the developer: why does a simple database app require to read my phone contacts?!? Or write to the SD card? This is unacceptable! What business do you have snooping around the private phone data of the people who are trusting you to download your app!? I download all your apps and now I am removing every last one! Very & Clearly, as well as understandably upset!Excellent.

2. Thank you.I love this appExcellentTries bienThe only problem is that the advertisement are not always fitted for this special book.

Steps to Troubleshoot & Fix Jewish Books Issues

1. Fix Jewish Books Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jewish Books: Restarting the app will resolve most errors.
  2. Update the Jewish Books App. Here is how:
    1. On Android goto PlayStore » Search for "Jewish Books" » Open Jewish Books: Mesilat Yesharim » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jewish Books » click "UPDATE".
  3. Clear Jewish Books: Mesilat Yesharim app cache: Clearing cached data will force your app to retrieve the latest data directly from Jewish Books servers.
    1. On Android, goto Settings » Apps » Select "Jewish Books: Mesilat Yesharim" » click Storage » click "Clear Cache".
  4. Check Jewish Books app permissions. If any of these permissions required to use your device's features are disenabled, Jewish Books might not work.
  5. Uninstall and reinstall Jewish Books. If nothing else has worked, completely uninstall Jewish Books then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jewish Books not working


2. Fix Jewish Books Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jewish Books be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jewish Books not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jewish Books may not be able to connect to the Internet when running in the background.

Reported Issues