Contact Ohio Lottery Customer Service

Why should I report an Issue with Ohio Lottery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Marcus Thomas LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There’s a whole lot you can do with the Official Ohio Lottery App: From checking those big jackpots to scanning your tickets to find out if it’s a winner.

2. Stay in the loop with the newest Scratch-Offs releases and rack up points and snag cool prizes through MyLotto Rewards®.

3. And hey, why not cash in those eligible winning tickets straight to your bank account?

4. It's a whole lot of fun packed right into your pocket!

5. Lottery players are subject to Ohio laws and Commission regulations. Please play responsibly.

1. Update: app has been acting fine since then.This app is awesome! You can easily scan your tickets to see if they are winners, instead of wasting your time at the store for losing tickets! But my favorite part of the app is when I scan a ticket and it's a loser, it will give me points.

2. Its much faster than having to punch in all the numbers manually for losing tickets to get the points though so its definitly worth downloading!👍🏼✌🏼I downloaded the app and I tried to scan my first ticket and it froze up.

3. The points are for the amount you spent on the ticket, but it only gives you points for tickets that are NOT winners.There's many reviews of people having troubles scanning their tickets but I've personally never had that problem, it recognizes my ticket right away.

4. The app used to work just fine, but now it keeps messing up! Whenever I scan a ticket, I keep getting a message that says "Oops! Something went wrong.

5. I haven't updated the app recently, so I don't know what its deal is all of a sudden, but it's super annoying!I downloaded this to scan my tickets and check them on the fly.

6. This week it won't let you scan tickets, the drawing jackpots won't update, and the website won't even load.

7. That stopped suddenly more than a year ago! This app does not work for me unless WiFi is available...(I've tried several times since with the same result.)And yes, I checked my phone's settings... nothing changes.

8. It's a bummer to not have won anything yet though because the drawings are quite expensive! 30 points for one entry& $1 tickets are 1 point, $5 5 points and so on.

9. Then several weeks ago it started locking up every time I tried to put my points in for a drawing.

10. Half the time when you scan a barcode it doesn't do anything and the app freezes up A LOT on all of my devices.

11. Very disappointed.The ticket scanner worked for a short time but now nothing.

1. Fix Ohio Lottery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ohio Lottery: Restarting the app will resolve most errors.
2. Update the Ohio Lottery App. Here is how:
   1. On Android goto PlayStore » Search for "Ohio Lottery" » Open Ohio Lottery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ohio Lottery » click "UPDATE".
3. Clear Ohio Lottery app cache: Clearing cached data will force your app to retrieve the latest data directly from Ohio Lottery servers.
   1. On Android, goto Settings » Apps » Select "Ohio Lottery" » click Storage » click "Clear Cache".
4. Check Ohio Lottery app permissions. If any of these permissions required to use your device's features are disenabled, Ohio Lottery might not work.
5. Uninstall and reinstall Ohio Lottery. If nothing else has worked, completely uninstall Ohio Lottery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ohio Lottery not working

2. Fix Ohio Lottery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ohio Lottery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ohio Lottery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ohio Lottery may not be able to connect to the Internet when running in the background.