Published by Odyssey Toys

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Why should I report an Issue with ODY Upshot:Archery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Odyssey Toys to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ODY Upshot Customer Insights

1. I'm glad it works now but it would have been nice if it worked out of the box and I didn't have to become a software quality assurance debugger to make it work.It doesn't work at all with my Galaxy S9+, and the tracking is really bad on my old Galaxy S4, whenever you move the phone/bow to shoot at the targets, the targets move too, no matter how fast you are.I'm so disappointed! My son got the bow for Christmas and was so excited to play, but the app doesn't work.

2. I uninstalled and reinstalled several times.I had a black screen it dose not work on my phone so 1 star someone needs to fix the app archery more like trashyWould not open.

3. Found out if you go into your phone settings and select apps and select ODY Upshot:Archery and select permissions and turn all of the permissions on and the app will start and work perfectly.

4. Only then will you be able to actually access the gameWell there is a reason the rating is so bad, it doesnt work!!! My son was very upset his new toy he worked for doesnt work!!!The app would not open.

5. Good idea, terrible execution.Had a black screen on my Note9 and app wouldn't start.

6. Please tell me what this is about or, if its a bug, please fix it.You will have a black screen until you go into your devices settings and turn on all the apps permissions.

7. You'd think aiming up or down wouldn't be so bad, but the app loses orientation quickly, and you end up aiming at the floor to shoot at the game's horizon.

8. Please fix this!!Good app but level three of target practice either ends too early or the arrow goes through the bullseye and nothing happens.

9. It'll download, but when I open it it's just black.

10. I've redownloaded it several times and it will not work.

11. Just a black screen.

Steps to Troubleshoot & Fix ODY Upshot Issues

1. Fix ODY Upshot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ODY Upshot: Restarting the app will resolve most errors.
  2. Update the ODY Upshot App. Here is how:
    1. On Android goto PlayStore » Search for "ODY Upshot" » Open ODY Upshot:Archery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ODY Upshot » click "UPDATE".
  3. Clear ODY Upshot:Archery app cache: Clearing cached data will force your app to retrieve the latest data directly from ODY Upshot servers.
    1. On Android, goto Settings » Apps » Select "ODY Upshot:Archery" » click Storage » click "Clear Cache".
  4. Check ODY Upshot app permissions. If any of these permissions required to use your device's features are disenabled, ODY Upshot might not work.
  5. Uninstall and reinstall ODY Upshot. If nothing else has worked, completely uninstall ODY Upshot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ODY Upshot not working


2. Fix ODY Upshot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ODY Upshot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ODY Upshot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ODY Upshot may not be able to connect to the Internet when running in the background.

Reported Issues

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