Published by Oceanhouse Media, Inc.

Report an issue with The FOOT Book.
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Why should I report an Issue with The FOOT Book - Dr. Seuss?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oceanhouse Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The FOOT Book Customer Insights

Steps to Troubleshoot & Fix The FOOT Book Issues

1. Fix The FOOT Book Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The FOOT Book: Restarting the app will resolve most errors.
  2. Update the The FOOT Book App. Here is how:
    1. On Android goto PlayStore » Search for "The FOOT Book" » Open The FOOT Book - Dr. Seuss » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The FOOT Book » click "UPDATE".
  3. Clear The FOOT Book - Dr. Seuss app cache: Clearing cached data will force your app to retrieve the latest data directly from The FOOT Book servers.
    1. On Android, goto Settings » Apps » Select "The FOOT Book - Dr. Seuss" » click Storage » click "Clear Cache".
  4. Check The FOOT Book app permissions. If any of these permissions required to use your device's features are disenabled, The FOOT Book might not work.
  5. Uninstall and reinstall The FOOT Book. If nothing else has worked, completely uninstall The FOOT Book then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The FOOT Book not working


2. Fix The FOOT Book Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The FOOT Book be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The FOOT Book not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The FOOT Book may not be able to connect to the Internet when running in the background.

Reported Issues