Published by Québecor Groupe Média on Jul 9, 2024

Report an issue with TVA Nouvelles.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TVA Nouvelles?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Québecor Groupe Média to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TVA Nouvelles Customer Insights

1. I prefer RCApps not working as it use to be... won't let me go to other branch than the ActualitéDoesn't stream at all not video imageHeavy battery drain on Android 9.0I like the app, but how do I stop the auto-rotation thing?Terrible app.

2. BravoI have uninstalled this app two times and reinstalled and when i open it kt show error 404App crashes or redirects to a web page of elections when changing tabsFull of bug, never work properly.

3. Prefer the previous version with first lines of each article instead of just the title now.

4. Cannot read the news in one shot, now we have to click on each articleLatest update broke the app.

5. It does not start.

6. Old version a lot better.

Steps to Troubleshoot & Fix TVA Nouvelles Issues

1. Fix TVA Nouvelles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TVA Nouvelles: Restarting the app will resolve most errors.
  2. Update the TVA Nouvelles App. Here is how:
    1. On Android goto PlayStore » Search for "TVA Nouvelles" » Open TVA Nouvelles » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TVA Nouvelles » click "UPDATE".
  3. Clear TVA Nouvelles app cache: Clearing cached data will force your app to retrieve the latest data directly from TVA Nouvelles servers.
    1. On Android, goto Settings » Apps » Select "TVA Nouvelles" » click Storage » click "Clear Cache".
  4. Check TVA Nouvelles app permissions. If any of these permissions required to use your device's features are disenabled, TVA Nouvelles might not work.
  5. Uninstall and reinstall TVA Nouvelles. If nothing else has worked, completely uninstall TVA Nouvelles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TVA Nouvelles not working


2. Fix TVA Nouvelles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TVA Nouvelles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TVA Nouvelles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TVA Nouvelles may not be able to connect to the Internet when running in the background.

Reported Issues

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