Published by National Statistical Office of Mongolia

Report an issue with Survey 1212.
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Why should I report an Issue with Survey 1212?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of National Statistical Office of Mongolia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Survey 1212 Customer Insights

Steps to Troubleshoot & Fix Survey 1212 Issues

1. Fix Survey 1212 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Survey 1212: Restarting the app will resolve most errors.
  2. Update the Survey 1212 App. Here is how:
    1. On Android goto PlayStore » Search for "Survey 1212" » Open Survey 1212 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Survey 1212 » click "UPDATE".
  3. Clear Survey 1212 app cache: Clearing cached data will force your app to retrieve the latest data directly from Survey 1212 servers.
    1. On Android, goto Settings » Apps » Select "Survey 1212" » click Storage » click "Clear Cache".
  4. Check Survey 1212 app permissions. If any of these permissions required to use your device's features are disenabled, Survey 1212 might not work.
  5. Uninstall and reinstall Survey 1212. If nothing else has worked, completely uninstall Survey 1212 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Survey 1212 not working


2. Fix Survey 1212 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Survey 1212 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Survey 1212 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Survey 1212 may not be able to connect to the Internet when running in the background.

Reported Issues