Published by Javid Noutash

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Why should I report an Issue with Coolgram - Panorama, grid and ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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Coolgram Customer Insights

1. Hats Off🌼good but u need to add the default main android 'Gallery' app in the list of avail choices to pick the photo u wish 2 edit rt at 1st? thats not in my choices only google drive, Images, Downloads is in the list so i cant find the photo i want i would think thats REALLY CRUCIAL at 1st to be able 2 find which photo i wanna edit wouldnt it or am i supposed 2 know another way if yes could ya email me how? if ya do ill modify my star rating accordingly sry if i missed something here...txThis app has always worked but for some reason now it says "failed to load image" when I try uploading something.

2. ThanksIt degrades the quality of the photoand it exports photos in lesser bit-rate also you can't cut the photo in 4:5(vertical) ratio but only in 1:1(square) ratio.Fast, easy and can adjust your picture to fit in.100% recommended this app.had try few app before,some need pay in twice and some complicated,wasting time.It's actually working but when you save the pictures like grid.

3. There's a 4 grids but it has watermark so that u need to pay to remove the watermark.Lovely app for panorama grid or square.

4. Not sure what the issue is but it needs to be fixed.This is the kind of app that i was looking for, bcs some of line grid that they are only just have 9 grids.

5. Altogether a very good app to boost your IG profile.Hey there developers! Please fix the file picker! Can't select Gallery, then browse through folders.

6. It unsatisfies me, please fix itSeems that the app does not support *.png images.

7. I've tried killing the app and redownloading it and nothing works.

8. The designing team did a great job in designing the app.

9. Panorama offers a variety of options.

10. Other than that, the app works as intended.

11. Powerful and easy to use.

Steps to Troubleshoot & Fix Coolgram Issues

1. Fix Coolgram Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coolgram: Restarting the app will resolve most errors.
  2. Update the Coolgram App. Here is how:
    1. On Android goto PlayStore » Search for "Coolgram" » Open Coolgram - Panorama, grid and » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coolgram » click "UPDATE".
  3. Clear Coolgram - Panorama, grid and app cache: Clearing cached data will force your app to retrieve the latest data directly from Coolgram servers.
    1. On Android, goto Settings » Apps » Select "Coolgram - Panorama, grid and " » click Storage » click "Clear Cache".
  4. Check Coolgram app permissions. If any of these permissions required to use your device's features are disenabled, Coolgram might not work.
  5. Uninstall and reinstall Coolgram. If nothing else has worked, completely uninstall Coolgram then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coolgram not working


2. Fix Coolgram Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coolgram be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coolgram not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coolgram may not be able to connect to the Internet when running in the background.

Reported Issues