Published by DOYU HONGKONG LIMITED on Jan 23, 2024

contact Nonolive - Live Streaming Chat with our AI-based Nonolive Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Nonolive?



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What users are saying

1. Oh well, I guess other companies that are run better can have my content =)Well i am an active broadcaster in these app and i play Pk ( games ) usually with my friends.. But it irritates the other person and me alot everytime.. It doesnt work proper, i cant see timings, of the pk, sometimes i dont see messages, comments, and everything gets stuck when we play Pk.. This should be a big concerned for a team to fix this bug cause the host challenges the other and have to have a good amonut of coins that time,but if host cant see then how can see have a good amount..This App is Worst App ever let me tell you they have mailed me for promotion and once i done with the promotion now they telling me that we did not gave the good performance.

2. But unfortunately the problem still exists.It's an awesome app! I am using this for months now! But I am having an issue with it today, as I opened it today I had an interface that NO DATA FOUND and I logged out then I tried to login it said login failed and did t open again the same I terrace appeared "No Data Found" Plz Fix this issue once you fix it I will give it 5 stars back!I went so far as to obtain permission from the owners of a band so I could use their songs during my stream.

3. its sounds like these guys go everywhere and take service and when its time to pay money they simply says that we didnt like the services and they dont pay wow this is a nice trick this is the only thing i have learned from this App Guys i want all you to right feedback and help me on this i want this App to take down i am also writing a mail to google addsGood app download it and have fun it I really like this appThe video quality is very poor.

4. Overall it gives a terrible first impression, and it doesn't get any better from there.It's very good apps for watching football matchPlease I really want to use this app to stream.

5. Annoying interface, slow, streams have terrible quality, too much publicity of their weird "event", and why is it even asking to manage my calls? That shouldn't be the first thing an user sees.

6. I got banned for distributing illegal content with no explanation and no email stating why... I did not break any rules and for whatever reason I can no longer stream on the app even though I have been for a very long time.

7. The problem is when installing on my Samsung Galaxy note 9 it will automatically minimize other apps once in a while.

8. This app may say game live but it's only PUBG and girl broadcasters who signed up for singing or dancing but end up doing nothing and get paid for it.

9. If you have a function that needs said permission, wait until I decide I want to use it.

10. Contacts of broadcasters are terminated without any valid reason.

11. After remove nonolive everything went fine.

Steps to Troubleshoot & Fix Nonolive Issues

1. Fix Nonolive Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nonolive: Restarting the app will resolve most errors.
  2. Update the Nonolive App. Here is how:
    1. On Android goto PlayStore » Search for "Nonolive" » Open Nonolive - Live Streaming » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nonolive » click "UPDATE".
  3. Clear Nonolive - Live Streaming app cache: Clearing cached data will force your app to retrieve the latest data directly from Nonolive servers.
    1. On Android, goto Settings » Apps » Select "Nonolive - Live Streaming" » click Storage » click "Clear Cache".
  4. Check Nonolive app permissions. If any of these permissions required to use your device's features are disenabled, Nonolive might not work.
  5. Uninstall and reinstall Nonolive. If nothing else has worked, completely uninstall Nonolive then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nonolive not working


2. Fix Nonolive Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nonolive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nonolive not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nonolive may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Meagan

I have never heard of this place , and just within last hour my phone started going off saying all these charges on my debit card they was a $1 then $49.99 then $99.99.... my account is now in the negative and I have never bought anything from of heard of doyu hongkong limited before until now... I have contacted who my card is thru and they said they will issue another card and nothing they can do til charges finalize in a few days only the "merchant" can stop the charges . And since the "merchant" is doyu hongkong limited.. can and will you please help me??

— 2 years ago by Tammy Stallings

I have had several charges from this company on my cash app. I have never subscribed for this service. There is one charge for $49.99. And two charges for $9.99 and one for $3.99. I have disputed this on cash app and have been trying to reach someone/ anyone about this. Please refund my card as this has wiped out my account. I am a disabled widow trying to raise my grandchild and we have had to go without food because of this. It is really shameful that you can not actually talk to someone when this happens. If I understand it all your apps are for an andrtpgone and I don’t even have one. Thanks for any help it will be appreciated.

— 2 years ago by Stn

Hello I have a problem I have charged over 10000 coins and it has been more than 24 hours and I have not received my daily recharge rewards from VIP event

— 3 years ago by Mohammad arour

لا أريد استعمال نونو لايف

— 3 years ago by Serkan Ekinci

Hi i am a certified streamer of NONOLİVE and for no reason my account got banned just like that there is no crew no staff nothing where i can get an answer seems like there is no staff or they just ignore me like i said i am a certified streamer with 13k followers its a shame that i can not get an answer from any staff of nonolive TURKEY crew my nonolive id is 44878974

— 3 years ago by Stn

Hallo nonolive My account has been banned. I don't understand why I didn't do anything that violates the program's standards and rules. Please unblock my account as soon as possible and this is my ID on nonolive 36733231 Thank you.

— 3 years ago by Ronny

i want to log in to the account at nono but have to verify the number. but the number I use can no longer be used. and I want to change it to a new number..please help...thank you

— 4 years ago by Rahul

Plz give me my 162 dollar nono nono I'd 14643829 plz cheq and fast give me back my 162 dollar and email me okkk thnks nono

— 4 years ago by haytam

hello i wany tqlk to someone i have a questions about to be a agents in nono live streamer . ill be wait your answer please

— 4 years ago by Gilangramanda

Chattingan