Contact Wallet Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. This is a scamIt's a cool app to record your personal budget and everything.never said anything about having to pay until I put all my info on it then doesn't give me the option to cancelvery help full.

2. I purchased the premium version but I am unable to seebthe photos of the cards I have taken.

3. Can you please fix it?After i put my information, it tells me i have to pay and now there is no option to erase my information and cancel.

4. It just appears black.

1. Fix Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wallet: Restarting the app will resolve most errors.
2. Update the Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Wallet" » Open Wallet - Money keeper & Card holder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wallet » click "UPDATE".
3. Clear Wallet - Money keeper & Card holder app cache: Clearing cached data will force your app to retrieve the latest data directly from Wallet servers.
   1. On Android, goto Settings » Apps » Select "Wallet - Money keeper & Card holder" » click Storage » click "Clear Cache".
4. Check Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Wallet might not work.
5. Uninstall and reinstall Wallet. If nothing else has worked, completely uninstall Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wallet not working

2. Fix Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wallet may not be able to connect to the Internet when running in the background.