Published by 9ANIME

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 9ANIME?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 9ANIME to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

9ANIME Customer Insights

1. However, the only down is that after an ad the apps screen gets stuck and you have to get out and re-enter or wait for it to reboot, and I hate this, there is a time limit for things on your list to watch and it will take it off after a certain amount of time which is horrible.

2. I absolutely love this app and the website they have so many movies and shows to choose from in a variety of categories.

3. Omg and you can download movies and episodes for yourself offline.

4. The app is still amazing.

Steps to Troubleshoot & Fix 9ANIME Issues

1. Fix 9ANIME Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 9ANIME: Restarting the app will resolve most errors.
  2. Update the 9ANIME App. Here is how:
    1. On Android goto PlayStore » Search for "9ANIME" » Open 9ANIME » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 9ANIME » click "UPDATE".
  3. Clear 9ANIME app cache: Clearing cached data will force your app to retrieve the latest data directly from 9ANIME servers.
    1. On Android, goto Settings » Apps » Select "9ANIME" » click Storage » click "Clear Cache".
  4. Check 9ANIME app permissions. If any of these permissions required to use your device's features are disenabled, 9ANIME might not work.
  5. Uninstall and reinstall 9ANIME. If nothing else has worked, completely uninstall 9ANIME then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 9ANIME not working


2. Fix 9ANIME Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 9ANIME be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 9ANIME not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 9ANIME may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to delete my 8anime account please help me with this

    — by rafid mostafa 2 years ago

  • Please delete my account, thank you

    — by goatbeelze 2 years ago

  • i need this account deleted along with all the info & data

    — by matt 2 years ago

  • I have the app on my iPad, and a few days ago the “watch” button that appears on the bottom next to the “save” button has gone so I am unable to watch anything

    — by Anna Sidney 3 years ago

  • Hi, a few months ago I bought the subscription for 9anime for 10 dollars and everything was working fine. But today I tried watching one of my anime’s and it isn’t working. It redirects me to another website that says I have to buy the anime again.

    — by Carson Rubin 3 years ago