Published by 9ANIME

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with 9ANIME?



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Why chat with our AI 9ANIME Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of 9ANIME.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. However, the only down is that after an ad the apps screen gets stuck and you have to get out and re-enter or wait for it to reboot, and I hate this, there is a time limit for things on your list to watch and it will take it off after a certain amount of time which is horrible.

2. I absolutely love this app and the website they have so many movies and shows to choose from in a variety of categories.

3. Omg and you can download movies and episodes for yourself offline.

4. The app is still amazing.

Steps to Troubleshoot & Fix 9ANIME Issues

1. Fix 9ANIME Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 9ANIME: Restarting the app will resolve most errors.
  2. Update the 9ANIME App. Here is how:
    1. On Android goto PlayStore » Search for "9ANIME" » Open 9ANIME » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 9ANIME » click "UPDATE".
  3. Clear 9ANIME app cache: Clearing cached data will force your app to retrieve the latest data directly from 9ANIME servers.
    1. On Android, goto Settings » Apps » Select "9ANIME" » click Storage » click "Clear Cache".
  4. Check 9ANIME app permissions. If any of these permissions required to use your device's features are disenabled, 9ANIME might not work.
  5. Uninstall and reinstall 9ANIME. If nothing else has worked, completely uninstall 9ANIME then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 9ANIME not working


2. Fix 9ANIME Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 9ANIME be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 9ANIME not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 9ANIME may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by rafid mostafa

I want to delete my 8anime account please help me with this

— 2 years ago by goatbeelze

Please delete my account, thank you

— 2 years ago by matt

i need this account deleted along with all the info & data

— 3 years ago by Anna Sidney

I have the app on my iPad, and a few days ago the “watch” button that appears on the bottom next to the “save” button has gone so I am unable to watch anything

— 3 years ago by Carson Rubin

Hi, a few months ago I bought the subscription for 9anime for 10 dollars and everything was working fine. But today I tried watching one of my anime’s and it isn’t working. It redirects me to another website that says I have to buy the anime again.