Published by NIKKEI on Mar 19, 2024

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Why should I report an Issue with Nikkei Asia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NIKKEI to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Nikkei Asia Customer Insights

1. Recommended for those with a serious interest in world affairs.Some of the reviews here show quite a lack of understanding about what Nikkei Asia is... This is not a free app, it is the digital form of one of the best business newspapers in Asia, just like its sister - Financial Times - being the financial bible in the West.

2. Only one point of improvement I want to suggest: A share button on the news articles.Got the 1 year subscription, but when I started using the app, I felt like it was not worth it.

3. You do have to pay for its content, so if you aren't willing to then this app is not for you.Have no experience yet its only now that I avail of this just hope gives me current news especially on the WPS Russian War economy news local and internationalGreat journalism by Nikkei.

4. Original: Can't login thru Google on the appAfter selection of news content section even, it providing all articles.

5. Push notifications take me to the home page or crashes the app, and opening the app hangs on the home page and I can't navigate anywhere.As the other readera pointed out, pleaae add a function to increase text size.

6. But, Asia is replacing Europe as the world's centre of gravity, and Nikkei Asian Review is frequently cited as a primary source in the better right-wing media outlets.

7. It is 2020 now and there are so many other news apps which all have such basic text functions.You should approach this app knowing what you are and are not getting.

8. Selection of Font size is for articles to be saved, Not for reading purpose.Removing the app.

9. The only option is to "delete account" which appears to mean you lose the remainder of the current year's subscription.

10. EARLIER REVIEWS The text is tiny and there's no setting which allows the text size to be adjusted.

11. ThanksEdit: Your feedback is not helpful, there is a current password on my 'Account details' which I don't know of, and therefore cannot create a new password.

Steps to Troubleshoot & Fix Nikkei Asia Issues

1. Fix Nikkei Asia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nikkei Asia: Restarting the app will resolve most errors.
  2. Update the Nikkei Asia App. Here is how:
    1. On Android goto PlayStore » Search for "Nikkei Asia" » Open Nikkei Asia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nikkei Asia » click "UPDATE".
  3. Clear Nikkei Asia app cache: Clearing cached data will force your app to retrieve the latest data directly from Nikkei Asia servers.
    1. On Android, goto Settings » Apps » Select "Nikkei Asia" » click Storage » click "Clear Cache".
  4. Check Nikkei Asia app permissions. If any of these permissions required to use your device's features are disenabled, Nikkei Asia might not work.
  5. Uninstall and reinstall Nikkei Asia. If nothing else has worked, completely uninstall Nikkei Asia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nikkei Asia not working


2. Fix Nikkei Asia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nikkei Asia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nikkei Asia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nikkei Asia may not be able to connect to the Internet when running in the background.

Reported Issues