Published by NAVER WEBTOON on Nov 21, 2024

contact SERIES Chat with our AI-based SERIES Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SERIES?



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Why chat with our AI SERIES Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SERIES.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Of course you should be able to read Korean to use this app, but fortunately Korean isn't hard to learn if you're obsessed with novels and webtoons ;)I wish there is a translation.

2. Also the interface is a bit clunky for reading.We want an English translation or a modification of the copy of the text, and it will be permanent for foreigners who do not know the Korean languagePlease add even an auto translate option for other languages for the novels.

3. I can only buy it without being able to read those novels.Love all Navers apps, wish it would be available in english or its incorporate in webtoon app 'cause of the payment.

4. If you're okay with being able to read certain novels for free bit by bit each day I guess this app is fine, but to actually start reading a novel I would recommend Ridibooks.

5. When I enter the information in order to create an account, I wait for the code that comes through the e-mail message, but it is delayed and no message with a code comes, and because of this I cannot open the app, please help me with this.This app is great because you can purchase/rent novels AND webtoons.

6. Even when I pay for episodes, I can't read them on the web since the website only shows the free episodes and the paid episodes are locked in Korean on the app.

7. Was not hyped at the idea of them wanting all my DL# and other sensitive information to be able to purchase stuff, no matter how much I like a story it's not worth the risk of identity theft.

8. You don't need Korean number like the other review said, but you'll need to research the process since it's not obvious.

9. Other than that, the app is fluid, fast responding, easy to use and move around in even though I'm not good with Korean.

10. I can't read Korean, it's so frustrating.

11. I've read a few comments with the same issue at the google play store.

Steps to Troubleshoot & Fix SERIES Issues

1. Fix SERIES Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SERIES: Restarting the app will resolve most errors.
  2. Update the SERIES App. Here is how:
    1. On Android goto PlayStore » Search for "SERIES" » Open SERIES » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SERIES » click "UPDATE".
  3. Clear SERIES app cache: Clearing cached data will force your app to retrieve the latest data directly from SERIES servers.
    1. On Android, goto Settings » Apps » Select "SERIES" » click Storage » click "Clear Cache".
  4. Check SERIES app permissions. If any of these permissions required to use your device's features are disenabled, SERIES might not work.
  5. Uninstall and reinstall SERIES. If nothing else has worked, completely uninstall SERIES then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SERIES not working


2. Fix SERIES Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SERIES be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SERIES not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SERIES may not be able to connect to the Internet when running in the background.

Reported Issues

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