Published by Shynh Group RnD

Report an issue with Shynh Beauty.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Shynh Beauty?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shynh Group RnD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Shynh Beauty Customer Insights

Steps to Troubleshoot & Fix Shynh Beauty Issues

1. Fix Shynh Beauty Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shynh Beauty: Restarting the app will resolve most errors.
  2. Update the Shynh Beauty App. Here is how:
    1. On Android goto PlayStore » Search for "Shynh Beauty" » Open Shynh Beauty » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shynh Beauty » click "UPDATE".
  3. Clear Shynh Beauty app cache: Clearing cached data will force your app to retrieve the latest data directly from Shynh Beauty servers.
    1. On Android, goto Settings » Apps » Select "Shynh Beauty" » click Storage » click "Clear Cache".
  4. Check Shynh Beauty app permissions. If any of these permissions required to use your device's features are disenabled, Shynh Beauty might not work.
  5. Uninstall and reinstall Shynh Beauty. If nothing else has worked, completely uninstall Shynh Beauty then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shynh Beauty not working


2. Fix Shynh Beauty Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shynh Beauty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shynh Beauty not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shynh Beauty may not be able to connect to the Internet when running in the background.

Reported Issues