Contact Boston Herald E-Edition Customer Service

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1. If not fixed soon, my subscription will be canceled.This app used to work fine, but somewhere in January or early February, the Herald changed something and now the app no longer recognizes my subscrber login credentials, bumping me back to the login page every time I try to input them.

2. Every morning, the app notifies that a new Herald edition is available, but now I get an error every morning when I attempt to follow the notification.The new app is terrible.

3. Difficult to move around, very difficult to print a section of the paper and it doesn't work on the Fire tablet.

4. Now instead of opening the app and reading the latest edition, each day you are required to take 4 actions to read the paper.

5. Now that the Herald requires a paid subscription, the e-edition app no longer works on my Android tablet.

6. Not sure if this is an input error, or an app error, but overall working better now.Constantly comes up "No internet connection Try to refresh".

7. I can open the downloaded paper but it wants Internet access to open articles.

8. Additionally, the interface for reading the paper isn't as good as the previous one.Very, very frustrating.

9. Other than that I enjoy reading it every morning.In general, it's good.

10. However, there are frequently typos, capital letters in the middle of words, and partial words that appear in the middle of other words.

11. Hopefully this flight has free WiFi...Since the new update I haven't been able to login.

1. Fix Boston Herald E-Edition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Boston Herald E-Edition: Restarting the app will resolve most errors.
2. Update the Boston Herald E-Edition App. Here is how:
   1. On Android goto PlayStore » Search for "Boston Herald E-Edition" » Open Boston Herald E-Edition » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Boston Herald E-Edition » click "UPDATE".
3. Clear Boston Herald E-Edition app cache: Clearing cached data will force your app to retrieve the latest data directly from Boston Herald E-Edition servers.
   1. On Android, goto Settings » Apps » Select "Boston Herald E-Edition" » click Storage » click "Clear Cache".
4. Check Boston Herald E-Edition app permissions. If any of these permissions required to use your device's features are disenabled, Boston Herald E-Edition might not work.
5. Uninstall and reinstall Boston Herald E-Edition. If nothing else has worked, completely uninstall Boston Herald E-Edition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Boston Herald E-Edition not working

2. Fix Boston Herald E-Edition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Boston Herald E-Edition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Boston Herald E-Edition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Boston Herald E-Edition may not be able to connect to the Internet when running in the background.