Published by Newegg Inc. on Nov 1, 2024

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Why should I report an Issue with Newegg - Tech Shopping Online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Newegg Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Newegg - Tech Shopping Online

1. We are the largest electronics e-retailer in North America and we sell millions of products in 50 countries including USA, Canada, Saudi Arabia, Australia, United Kingdom and other countries.

2. Browse through our large collection of product categories including Laptops, Desktop PCs, Graphics Card, Computer Components, Computer Systems, Monitors, Hard Drives, Memory, Accessories and many more.

3. We provide a great shopping experience from purchase to shipping delivery including excellent customer service. 2.

4. At Newegg, we are proud to offer our customers the highest quality merchandise at a great price.

5. Activate notifications on your phone so you can be the first to know about Newegg’s promotions or get pricing alerts about your favorite products.

6. You can be sure that all of our products will be competitively priced, and you may find yourself constantly watching for our killer sales.

7. With Newegg's app you can follow our Daily Deals, Shell Shocker, or Newegg Flash sales.

8. Upgrade your online shopping with Newegg!

9. PC Builder with compatibility filter. 3. 4. 5. 6.

10. It’s time to download our app and start saving from today!!!

Newegg Customer Insights

1. However, the UI of the app is very annoying honestly I find it particularly irritating when I want to make a new search for a new product and the search bar is basically unresponsive and that's going to cost it two Stars, sorry.Works as it should although there's a few to many notification based ads and also when going to do stuff like track shipping, it loads an in app web page, so what's the point of having the app if it's just going to do that? I'd rather it open in chrome so I can save the page, and just have it on top of my tabs so I just open, refresh, boom up to date info.

2. But instead I have to waste time navigating through menues every time I want to check on delivery statusI would rate the app itself as great, easy to navigate, pleasant to view.

3. However, Newegg's customer service is excellent, and in four years of using them, I never had any problems, and could always get to a representative quicklyApp works very well for most things and creating wish lists.

4. Only problem I've experienced is Newegg not updating the total price of a list when there is a price change for an item.

5. It is just inconvenient to click on each individual item to see the current price, especially when many products go on sale frequently.Amazing.... when it worked.

6. Overall, worth a download and scroll through for sure.This is my first time using the app or shopping at Newegg.

7. I guess I have to change some settings somewhere to see if when I click on a product in an email that it would open in the newegg app.

8. I'm back: The app gives the option to compare products, up to two, side by side with either similarities, differences, or normal- (whatever that means).

9. Very confusing at times with so many policy's regarding returns, many places offer no question returns, hard to imagine they send you a $1,000 brick and say "too bad" this is why I am very selective what I purchase and unless it's a deep discount I simply pass.

10. All in all a good app.site is slow- 30 seconds - transferring you to check out and you can't tell whether it's locked up or just working in the background.

11. Shame bc there feels like there is much potential here... Or just to be brought back under previous ownership.If you need it, Newegg has it.

Steps to Troubleshoot & Fix Newegg Issues

1. Fix Newegg Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Newegg: Restarting the app will resolve most errors.
  2. Update the Newegg App. Here is how:
    1. On Android goto PlayStore » Search for "Newegg" » Open Newegg - Tech Shopping Online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Newegg » click "UPDATE".
  3. Clear Newegg - Tech Shopping Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Newegg servers.
    1. On Android, goto Settings » Apps » Select "Newegg - Tech Shopping Online" » click Storage » click "Clear Cache".
  4. Check Newegg app permissions. If any of these permissions required to use your device's features are disenabled, Newegg might not work.
  5. Uninstall and reinstall Newegg. If nothing else has worked, completely uninstall Newegg then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Newegg not working


2. Fix Newegg Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Newegg be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Newegg not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Newegg may not be able to connect to the Internet when running in the background.

Reported Issues