Published by Dinesh Neupane on Feb 26, 2024

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Why should I report an Issue with Captions for Photos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dinesh Neupane to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Captions Customer Insights

1. Didn't bother trying it with a photo as the captions were nothing like I wanted and ads kept appearing.is the greatest app I have ever seenThis application has got different categories so you can choose accordingly and it is very easy to copy and paste & it changes my mood..the quotes pours strength in me whenever i feel low...I love the quotes plus you can easily copy and paste it to whatever social media platforms you're using.

2. App will also require you to pick from their "recommended" captions, custom captions are out of the question.

3. I wanted my own captions but they seem to be pre-written.

4. Totally saves my time whenever I ran out of captions.

5. It's easy to use and I like the updated one have font so cool..Fantastic app.

6. It is so simple and easy to use.A lot of adverts some with buttons that catch you out.

7. 😅The search engines doesn't work very well.

8. I see a caption on the notification section on my cellphone then I click on it but I can't find it.

9. I'm so happy and satisfied and I surely confident that I will recommend to some people to use this app for some interesting things.

10. I spent more time writing this review then using this POS app.

11. I use the words I remember but it doesn't work.

Steps to Troubleshoot & Fix Captions Issues

1. Fix Captions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Captions: Restarting the app will resolve most errors.
  2. Update the Captions App. Here is how:
    1. On Android goto PlayStore » Search for "Captions" » Open Captions for Photos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Captions » click "UPDATE".
  3. Clear Captions for Photos app cache: Clearing cached data will force your app to retrieve the latest data directly from Captions servers.
    1. On Android, goto Settings » Apps » Select "Captions for Photos" » click Storage » click "Clear Cache".
  4. Check Captions app permissions. If any of these permissions required to use your device's features are disenabled, Captions might not work.
  5. Uninstall and reinstall Captions. If nothing else has worked, completely uninstall Captions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Captions not working


2. Fix Captions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Captions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Captions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Captions may not be able to connect to the Internet when running in the background.

Reported Issues

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