Published by Amino Apps

Report an issue with Undertale Amino.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Undertale Amino?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amino Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Undertale Amino Customer Insights

1. Overall decent.I'm experiencing a very stressful bug or something, I've had this app for years now and other than the occasional crashes for updates it's worked fine but for some reason today when I went to chat with my buds the app says that my device is not supported or I need to update it, I tried updating it but it's all up to date but I don't understand why my device isn't supported as again I've had this app for years! Please fix this I don't want to worry my friends online!It's an amazing app! But yet it says it needs to update or my device can't handle the app.

2. Also of course with a game like undertale a younger crowd follow it so while in some cases that's good in others problems arise with toxicity and infighting being a problem at times.

3. If you could please fix it so then it can both be vertical and landscape, then that would help a lot! Keep up the good work though!it is a pretty good app... definitely make you feel supported.

4. Have a good day.I've used this app alot on a different account due to personal issues in life I've stopped using that account and made a new one.

5. So please, help me and the other people who has to update this app so we can have our old fun like before.I love this app so much.

6. I made one, Hidden!Tale, and I posted it... got supportive responses, and felt pretty good about it.

7. I've been sharing my Undertale AUs and people have been loving it.

8. Everything about this app is amazing and great! The only problem I have with it is that you cannot go into landscape form.

9. If you had problems with other animo apps then don't use them if they don't work.

10. I have a keyboard-tablet, which means that when I type in vertical form, the keyboard is on the side of the tablet which makes it hard to write with.

11. I'm not trying to be rude I'm just sayingThis app is amazing! I really love how they put all the detail they could in this app! Also.

Steps to Troubleshoot & Fix Undertale Amino Issues

1. Fix Undertale Amino Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Undertale Amino: Restarting the app will resolve most errors.
  2. Update the Undertale Amino App. Here is how:
    1. On Android goto PlayStore » Search for "Undertale Amino" » Open Undertale Amino » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Undertale Amino » click "UPDATE".
  3. Clear Undertale Amino app cache: Clearing cached data will force your app to retrieve the latest data directly from Undertale Amino servers.
    1. On Android, goto Settings » Apps » Select "Undertale Amino" » click Storage » click "Clear Cache".
  4. Check Undertale Amino app permissions. If any of these permissions required to use your device's features are disenabled, Undertale Amino might not work.
  5. Uninstall and reinstall Undertale Amino. If nothing else has worked, completely uninstall Undertale Amino then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Undertale Amino not working


2. Fix Undertale Amino Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Undertale Amino be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Undertale Amino not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Undertale Amino may not be able to connect to the Internet when running in the background.

Reported Issues