Contact FOX13 Memphis Customer Service

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1. I have the app on 4 devices and on every one the volume is so low I have to use a speaker at full blast during the news cast and the commercials are loud.Fox 13 news app for Memphis thinks it's more important for you to watch multiple 30 second ads instead of receiving important news on weather activity such as active tornadoes on the ground or on potential severe weather such as tornado warnings and watches.

2. Congrats, you created a clickbait app with a tiny amount of news mixed in.This app continues to glitch as well as it doesn't load up like it should so I would be able to stay informed about the weather and news.

3. I can count on my fingers and toes how many times this app doesn't work.The app is ok except every time I switch from maximum power saver it always sends a message saying fox 13 has stopped.

4. I downloaded this app because your app on the fire stick isn't working at all so I guess I will be uninstalling this app too."Local news you can count on".

5. Breaking news notifications are important to me, so I may end up uninstalling the app.

6. There are other minor changes I'd like but mostly I'd like for it to load without crashing or taking so long and have a dark mode.Congratulations, I didn't think you could make this app any worse.

7. Now, I'm unable to see ANY news!Most of the time the app won't load.

8. My final complaint tho is the volume on the live news, it's ridiculous.

9. Embarrassing for FOX13.I absolutely love this app! I watch their newscasts, but when I'm on the go, I can watch it via the app! I strongly recommend getting their weather app also.

10. We're surrounded by storms tonight and I cant see what's going on.I love the update of what's going on,but this app always stop responding after 3 months, never fell.

11. Together, you won't miss a beat! Update: [February 17, 2023]: For the past few days, the app will not load, giving an "error" message.

1. Fix FOX13 Memphis Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FOX13 Memphis: Restarting the app will resolve most errors.
2. Update the FOX13 Memphis App. Here is how:
   1. On Android goto PlayStore » Search for "FOX13 Memphis" » Open FOX13 Memphis » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX13 Memphis » click "UPDATE".
3. Clear FOX13 Memphis app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX13 Memphis servers.
   1. On Android, goto Settings » Apps » Select "FOX13 Memphis" » click Storage » click "Clear Cache".
4. Check FOX13 Memphis app permissions. If any of these permissions required to use your device's features are disenabled, FOX13 Memphis might not work.
5. Uninstall and reinstall FOX13 Memphis. If nothing else has worked, completely uninstall FOX13 Memphis then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FOX13 Memphis not working

2. Fix FOX13 Memphis Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FOX13 Memphis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FOX13 Memphis not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FOX13 Memphis may not be able to connect to the Internet when running in the background.