Published by The E.W. Scripps Company on Oct 4, 2024

contact News 5 Cleveland WEWS Chat with our AI-based News 5 Cleveland WEWS Support
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Why chat with our AI News 5 Cleveland WEWS Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of News 5 Cleveland WEWS.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Shouldn't the most recent ones (including those with recent updates) appear at the top, in chronological order —most recent articles followed chronologically by older articles.Had this app for several years and all of a sudden it stopped working.

2. recommend this app to anyone interested in Cleveland Ohio local news.Many errors, duplicate articles.

3. I've uninstalled it.Great local news from channel 5 in Cleveland Ohio.

4. I don't know what they did but they need to fix it asap.I downloaded the app so that I could get the notifications for my son's school and it's not even loading the notifications it just keeps trying to load the page and it will not load.

5. It airs on my phone with very little buffering or interference from annoying ads.I've had this app for years but now it keeps crashing.

6. The one thing that I find the most frustrating is that the order in which the stories appear does not make sense.

7. The app is running more than normal in the background & using unusual amounts of battery and is causing instability.

8. On time breaking news and very easy to navigate.

9. Still doesn't workToo many errors in the articles.

10. Since then, every story or weather notification I click on goes nowhere- the app doesn't open like it should.

11. Cleared cache, data and finally uninstalled.

Steps to Troubleshoot & Fix News 5 Cleveland WEWS Issues

1. Fix News 5 Cleveland WEWS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart News 5 Cleveland WEWS: Restarting the app will resolve most errors.
  2. Update the News 5 Cleveland WEWS App. Here is how:
    1. On Android goto PlayStore » Search for "News 5 Cleveland WEWS" » Open News 5 Cleveland WEWS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for News 5 Cleveland WEWS » click "UPDATE".
  3. Clear News 5 Cleveland WEWS app cache: Clearing cached data will force your app to retrieve the latest data directly from News 5 Cleveland WEWS servers.
    1. On Android, goto Settings » Apps » Select "News 5 Cleveland WEWS" » click Storage » click "Clear Cache".
  4. Check News 5 Cleveland WEWS app permissions. If any of these permissions required to use your device's features are disenabled, News 5 Cleveland WEWS might not work.
  5. Uninstall and reinstall News 5 Cleveland WEWS. If nothing else has worked, completely uninstall News 5 Cleveland WEWS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing News 5 Cleveland WEWS not working


2. Fix News 5 Cleveland WEWS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make News 5 Cleveland WEWS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to News 5 Cleveland WEWS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, News 5 Cleveland WEWS may not be able to connect to the Internet when running in the background.

Reported Issues

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