Contact Klarna | Shop now. Pay later. Customer Service

Why chat with our AI Klarna | Shop now. Pay later. Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Klarna | Shop now. Pay later..
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Also, I have had a couple issues with transaction payments with no explanation to why they didn't go through Klarna has definitely been helpful before but I no longer recommend it considering the possible financial risks now.Horrible experience.

2. No way to contact support, it's broken.Be Financially Aware, I've consistently used the app but these last few months I've been feeling a bit awry about using it considering the questionable changes like the new gifts cards approach, new $2 service fee and the sudden 'loan' electronic agreements.

3. I'd used klarna consistently almost since it's inception, but with the way it's heading now I'm out.The app keeps crashing! For 2 weeks now I haven't been able to make payments because it refuses to load! I've re installed this app 5 times already and the same problem keeps happening.

4. I was able to purchase and pay off several things without an issue, but for some reason they won't allow me to pay for something totaling only $37- it just keeps displaying the error "Sorry, we couldn't approve you for this option.

5. Please choose a different payment method to create your one-time card." I tried several different payment methods but just kept receiving the same error over and over again.

6. Klarna used to be a great app and my go to for payment splitting but with all the new hoops to jump through and the non existent customer service.

7. The second issue is when the app says it needs to verify my bank before it can approve a purchase and the screen goes white.

8. Been happening for a few months now and I'm unable to verify my bank details.To say this app has gone down hill quickly would be giving them too much credit.

9. When it works it's great but it sucks when it doesn'tThe new Klarna is pointless and predatory.

10. It's a shame because I really love klarna and I've never had issues like this in the past? Idk if it's a bad update or something, but it's definitely pushed me away 😪I removed one star because of the app overhaul.

11. They listed my account as delinquent because of an error on their system that caused a missed payment (w/ auto-pay enabled).

1. Fix Klarna | Shop now. Pay later. Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Klarna | Shop now. Pay later.: Restarting the app will resolve most errors.
2. Update the Klarna | Shop now. Pay later. App. Here is how:
   1. On Android goto PlayStore » Search for "Klarna | Shop now. Pay later." » Open Klarna | Shop now. Pay later. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Klarna | Shop now. Pay later. » click "UPDATE".
3. Clear Klarna | Shop now. Pay later. app cache: Clearing cached data will force your app to retrieve the latest data directly from Klarna | Shop now. Pay later. servers.
   1. On Android, goto Settings » Apps » Select "Klarna | Shop now. Pay later." » click Storage » click "Clear Cache".
4. Check Klarna | Shop now. Pay later. app permissions. If any of these permissions required to use your device's features are disenabled, Klarna | Shop now. Pay later. might not work.
5. Uninstall and reinstall Klarna | Shop now. Pay later.. If nothing else has worked, completely uninstall Klarna | Shop now. Pay later. then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Klarna | Shop now. Pay later. not working

2. Fix Klarna | Shop now. Pay later. Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Klarna | Shop now. Pay later. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Klarna | Shop now. Pay later. not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Klarna | Shop now. Pay later. may not be able to connect to the Internet when running in the background.