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1. Usage metrics don't seem to actually work, and I suspect the application hasn't actually been updated in over a year.This app is a failure! It takes too long to load and won't accept the payment!! The website is just as worse!!! I have spent 3 hours on the website trying to make a payment and after entering all the information, I get an error message!! I think I just might switch providers because customer service doesn't do anything but say "sorry for the inconvenience" and they don't actually take any action!! Goodbye Ambit ✌🏾I am a person that likes to budget out my paychecks.

2. You are forced to use this broken app to check energy usage, as no such monitors even exist on their website for some reason.. CoServ is a competitor and has an excellent monitoring system that is very fluid, accessible through mobile & desktop.

3. It rarely lets you sign in and when it does, it's lack of reliability makes it difficult to review your acct data or pay your bill.

4. Now, it either wont let me sign in and gives me error message or, when I am able to log in, it says Up To Date on payment and I know I'm not.

5. I had a terrible, impossible time trying to pay my bill via their automated phone system.

6. I made my 1st bill payment with an agent over the phone and my debit card was compromised the very next day.

7. it's difficult to sign in, cant even press the username line to type.

8. When I tap the user name or password fields, there is no cursor and it does not bring up my keyboard to enter anything.If I could give a negative rating, I would.

9. Then once my credentials are in place and I press the 'sign in' button it loads foreverrrr.

10. Would recommend an energy provider who has a functioning app and unrestricted/reliable data access.the app is sooo buggy.

11. Absolutely ridiculous.App has "logged me" in several times, only to tell me that they're having difficulties and logs me "out" (I can still navigate within the app, but doesn't show my information).

1. Fix MyAmbit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyAmbit: Restarting the app will resolve most errors.
2. Update the MyAmbit App. Here is how:
   1. On Android goto PlayStore » Search for "MyAmbit" » Open MyAmbit Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyAmbit » click "UPDATE".
3. Clear MyAmbit Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MyAmbit servers.
   1. On Android, goto Settings » Apps » Select "MyAmbit Mobile" » click Storage » click "Clear Cache".
4. Check MyAmbit app permissions. If any of these permissions required to use your device's features are disenabled, MyAmbit might not work.
5. Uninstall and reinstall MyAmbit. If nothing else has worked, completely uninstall MyAmbit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyAmbit not working

2. Fix MyAmbit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyAmbit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyAmbit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyAmbit may not be able to connect to the Internet when running in the background.