AppContacterPublished by MINA TECHNOLOGY DMCC
Contact Moment Customer Service
Chat with our AI-based Moment Support
Why chat with our AI Moment Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Moment.
- Skip support wait times and emailing back and forth. Get help immediately.
What users are saying
Steps to Troubleshoot & Fix Moment Issues
1. Fix Moment Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Moment: Restarting the app will resolve most errors.
- Update the Moment App. Here is how:
- On Android goto PlayStore » Search for "Moment" » Open Moment » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Moment » click "UPDATE".
- Clear Moment app cache: Clearing cached data will force your app to retrieve the latest data directly from Moment servers.
- On Android, goto Settings » Apps » Select "Moment" » click Storage » click "Clear Cache".
- Check Moment app permissions. If any of these permissions required to use your device's features are disenabled, Moment might not work.
- Uninstall and reinstall Moment. If nothing else has worked, completely uninstall Moment then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Moment not working
2. Fix Moment Server issues & Internet Connection
- Check network connection: An unstable Internet will make Moment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Moment not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Moment may not be able to connect to the Internet when running in the background.
Reported Issues
— 2 years ago by Ruth
I would like to cancel the purchase of the moment app it did not meet my expectations
