Contact AR Pianist Customer Service

Why should I report an Issue with AR Pianist - 3D Piano Concerts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Massive Technologies Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Some thoughts: - pieces which require very precise timing can sometimes feel a little bit jolty with the humanisation - would love an ability to export the AI performance to a video file - I'd be interested for the potential for 3rd party composers to upload a score/midi to be included in the libraryThe Most Overpowered Piano Observation and partial learning app!Im Actually surprised by the amount of detail and effort put into each piece.The 3d mode is fantastic to observe and perfect your own technique and the Learn mode is so much more convenient than just the sheet music as you constantly know where and how to keep your hands!Overall a fantastic app It really impressed meSubscribed to the weekly plan, but unable to create account or to sign in.

2. The learn mode is truly revolutionary, with unique features I haven't seen simultaneously on any other app: speed adjustment, on-screen sheet music with the ability to loop custom sections, a practice song mode, the option to listen to just one hand and mute the other by tapping on one (discovered that by accident actually), and you can tap on the keyboard itself?? The features are amazing, and I can see this app becoming super widely-used!!I love the midi import feature but you can't edit the transcribed midi's so if there's any mistakes in the transcription it makes practice mode useless.

3. Maybe I'm getting a little ahead of myself but using 3D would make it so much better.This app is incredible! I wish there was an option to download the midis created by the video transcription system which is the best I've ever seen! Also, there should be a record option for the waterfall hands mode, it would be great to show others your recordings! Also, can we please get a "start hidden" option for the controls please for the waterfall piano mode?Yeah, this app is just awesome.

4. You can keep premium, but at least please make full viewing and file uploading free.I love this app..however when I opened it... there's only a handful.of classical piano.pieces.. There's no Menu to choose other songs or options.

5. I'm guessing you'll need a high end phone to be able to process the graphics but it's worth it! In the future, I hope that they add a zoom in feature to the piano keys so it makes it easier to play the keys on the phone or tab.Really quite an exceptional piece of software.

6. Same with the 3D view, cool to see but doesn't help with learning.Very few songs but this is one of the coolest piano apps I have seen.

7. I'm not a good piano player, but this app is very fun to use and one of a kind! I've never seen anything like this, where you can see and rotate, pause, change speed, and play along in 3D.

8. This app doesn't light up my piano keys, other apps do.

9. The AR features are cool to look at but don't see how it could help you learn to play the piano.

10. I've been using the iOS version and recently decided to try it on Android.A decent app, but the fact that you need premium to view the entirety of the performance and upload infinite files is so frustrating.

11. It also doesn't output the notes to my piano so if I wanted to hear the song playing on my piano I can't with this app.

1. Fix AR Pianist Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AR Pianist: Restarting the app will resolve most errors.
2. Update the AR Pianist App. Here is how:
   1. On Android goto PlayStore » Search for "AR Pianist" » Open AR Pianist - 3D Piano Concerts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AR Pianist » click "UPDATE".
3. Clear AR Pianist - 3D Piano Concerts app cache: Clearing cached data will force your app to retrieve the latest data directly from AR Pianist servers.
   1. On Android, goto Settings » Apps » Select "AR Pianist - 3D Piano Concerts" » click Storage » click "Clear Cache".
4. Check AR Pianist app permissions. If any of these permissions required to use your device's features are disenabled, AR Pianist might not work.
5. Uninstall and reinstall AR Pianist. If nothing else has worked, completely uninstall AR Pianist then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AR Pianist not working

2. Fix AR Pianist Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AR Pianist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AR Pianist not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AR Pianist may not be able to connect to the Internet when running in the background.