Contact Pure Web Customer Service

Why chat with our AI Pure Web Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pure Web.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Please do resolve this, I am trying to hold myself accountable 👍🏽It is one of the blockers which are pretty effective, it' s process is to connect to a so if we hide the app, vpn with safe dns set password and allowed autostart and device administration (to prevent unistal l) it automatically connect to safe dns after few seconds even when we clear the apps from the background , which I personally like very much Coz other apps get too much time to start again or even don' t work when we clear them from the background.

2. Besides that, there are many apps that i cant use because of how slow it gets (and many apps that dont work even kn wifi), and i cant whitelist them because they dont have a website i can type in.

3. But, one major concern is that there isn't a custom word filter like all other apps, and this is dangerous.

4. However I'm currently on the 7 days trial and not sure of I'd actually make the purchase to keep this application on the phones because it can be Uninstalled without asking for a password.

5. Moreover when I tried to get a password via Email to log back in, as I had initially entered a random hard to remember password, it would still not work.

6. In fact, in the time writing this review I have had 9 pop ups asking me to submit the same password for my pure web account.

7. I first subscribed for a yearly basis but was forced to cancel my plan because the filter would simply not work.

8. I then proceeded to uninstall the application, which again asked for my password 3 times and finally wrote this review.

9. It suddenly stops working after sometime and I have to set it up again before it doesDoesn't work on bing search.

10. Now ofcourse it does block most things associated with adult content, but there is unfortunately some words that grant access to images and certain websites.

11. I recently got a bing search extension when I select a text, and when I click on bing search, it opens all the websites that I have blocked, no filters at all.

1. Fix Pure Web Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pure Web: Restarting the app will resolve most errors.
2. Update the Pure Web App. Here is how:
   1. On Android goto PlayStore » Search for "Pure Web" » Open Pure Web - Porn Blocker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pure Web » click "UPDATE".
3. Clear Pure Web - Porn Blocker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pure Web servers.
   1. On Android, goto Settings » Apps » Select "Pure Web - Porn Blocker" » click Storage » click "Clear Cache".
4. Check Pure Web app permissions. If any of these permissions required to use your device's features are disenabled, Pure Web might not work.
5. Uninstall and reinstall Pure Web. If nothing else has worked, completely uninstall Pure Web then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pure Web not working

2. Fix Pure Web Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pure Web be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pure Web not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pure Web may not be able to connect to the Internet when running in the background.