Published by Mvsweb LLP on Jul 2, 2024

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Why should I report an Issue with Pure Web - Porn Blocker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mvsweb LLP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pure Web Customer Insights

1. Please do resolve this, I am trying to hold myself accountable 👍🏽It is one of the blockers which are pretty effective, it' s process is to connect to a so if we hide the app, vpn with safe dns set password and allowed autostart and device administration (to prevent unistal l) it automatically connect to safe dns after few seconds even when we clear the apps from the background , which I personally like very much Coz other apps get too much time to start again or even don' t work when we clear them from the background.

2. Besides that, there are many apps that i cant use because of how slow it gets (and many apps that dont work even kn wifi), and i cant whitelist them because they dont have a website i can type in.

3. But, one major concern is that there isn't a custom word filter like all other apps, and this is dangerous.

4. However I'm currently on the 7 days trial and not sure of I'd actually make the purchase to keep this application on the phones because it can be Uninstalled without asking for a password.

5. Moreover when I tried to get a password via Email to log back in, as I had initially entered a random hard to remember password, it would still not work.

6. In fact, in the time writing this review I have had 9 pop ups asking me to submit the same password for my pure web account.

7. I first subscribed for a yearly basis but was forced to cancel my plan because the filter would simply not work.

8. I then proceeded to uninstall the application, which again asked for my password 3 times and finally wrote this review.

9. It suddenly stops working after sometime and I have to set it up again before it doesDoesn't work on bing search.

10. Now ofcourse it does block most things associated with adult content, but there is unfortunately some words that grant access to images and certain websites.

11. I recently got a bing search extension when I select a text, and when I click on bing search, it opens all the websites that I have blocked, no filters at all.

Steps to Troubleshoot & Fix Pure Web Issues

1. Fix Pure Web Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pure Web: Restarting the app will resolve most errors.
  2. Update the Pure Web App. Here is how:
    1. On Android goto PlayStore » Search for "Pure Web" » Open Pure Web - Porn Blocker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pure Web » click "UPDATE".
  3. Clear Pure Web - Porn Blocker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pure Web servers.
    1. On Android, goto Settings » Apps » Select "Pure Web - Porn Blocker" » click Storage » click "Clear Cache".
  4. Check Pure Web app permissions. If any of these permissions required to use your device's features are disenabled, Pure Web might not work.
  5. Uninstall and reinstall Pure Web. If nothing else has worked, completely uninstall Pure Web then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pure Web not working


2. Fix Pure Web Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pure Web be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pure Web not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pure Web may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my pure web account

    — by Vishal Bari 1 year ago

  • Uninstall it

    — by Upendra 1 year ago

  • Please delete

    — by Mkr 2 years ago

  • I need password change...send me the temporary password.

    — by VISHANT RANA 2 years ago

  • Pls delete my account

    — by Abhi Debnath 2 years ago

  • Stun

    — by Asifuddin 2 years ago

  • Hello
    The PureWeb app worked perfectly before. After I had to reset my phone it didn't work anymore. I found the problem and the app is working again. The only thing is that this app prevent my phone from opening any websites while connected to WIFI, I didn't had this problem before my phone reset. Everything works perfect when connected to Mobile data. Do you guys have any suggestions?

    Thanks in advance
    Jochem

    — by Jochem 2 years ago

  • Pure web account with email samjot256@redacted

    — by Manjot 2 years ago

  • Main password bhool Gaya Hu please unlock kar do

    — by Nawaz khan 2 years ago

  • Please ye account ko delete kar do

    — by Nawaz khan 2 years ago

  • I downloaded pure web porn blocker app on my boyfriends phone to block porn & other adult sites...the app worked good for the most part until about 3 weeks ago!! Pure web porn blocker app is not recording the search history! Everytime i log into the app & go to the history it is blank! It worked 3 weeks ago but hasn't for the last 2 weeks or so! Please help me figure out why its not recording the search history! Thanks so much

    — by Elisa Smothermon 3 years ago

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